Tiffany Hawkins
Edmond,OK
Summary
Proactive Compliance Specialist, Loan Underwriter, and Financial Services Representative with extensive experience in regulatory adherence, risk assessment, and customer service. Skilled in compliance monitoring, documentation review, and technology implementation. Known for maintaining accuracy under pressure and fostering client relationships, driving organizational success and regulatory compliance.
Overview
15
15
years of professional experience
Work History
Compliance Specialist
Focus Federal Credit Union
01.2024 - Current
- Served as a point of contact for employees seeking guidance on compliance matters, instilling confidence in the organization's commitment to regulatory adherence.
- Assisted in the preparation of regular reports for senior management, detailing compliance activities and progress towards established goals.
- Achieved a high level of accuracy in documentation review by utilizing strong analytical skills and attention to detail.
- Conducted thorough risk assessments to identify potential areas of non-compliance and recommended corrective actions.
Loan Underwriter
Focus Federal Credit Union
10.2015 - 01.2024
- Participated in ongoing professional development opportunities to stay current on best practices within the industry.
- Balanced multiple priorities while managing high volumes of loan applications during peak periods, consistently meeting deadlines without compromising quality or accuracy.
- Reduced delinquency rates through meticulous evaluation of borrower creditworthiness and adherence to underwriting guidelines.
- Assisted in implementation of new technology solutions designed to streamline workflow processes for faster decision-making capabilities across organization's underwriting department.
Financial Services Representative/Mortgage Loan Officer
Focus Federal Credit Union
06.2009 - 10.2015
- Provided excellent customer service, resolving issues quickly and maintaining long-term client relationships.
- Maintained up-to-date knowledge of industry regulations, trends, and best practices to provide informed advice to clients.
- Enhanced customer relationships with personalized service and addressing individual concerns promptly.
- Collaborated with team members to achieve sales targets and improve overall branch performance.
- Identified opportunities to cross-sell products, resulting in increased revenue for the bank.
Education
Bachelor of Science - Marketing Management
Oklahoma Christian University
Edmond, OK12.2005
Skills
- Compliance Knowledge
- Compliance Monitoring
- Internal Auditing
- Adobe Acrobat
- Auditing Processes
- Paperless Environments
- Records Review
- Excel Use
Timeline
Compliance Specialist
Focus Federal Credit Union
01.2024 - Current
Loan Underwriter
Focus Federal Credit Union
10.2015 - 01.2024
Financial Services Representative/Mortgage Loan Officer
Focus Federal Credit Union
06.2009 - 10.2015
Bachelor of Science - Marketing Management
Oklahoma Christian University
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