Tiffany Herrera
Kansas City,MO
Summary
Experienced manager with a proven track record of successfully leading teams and driving business growth. A dynamic leader with strong strategic planning and decision-making skills who can meet and exceed company objectives. Results-driven manager with expertise in developing and implementing effective operational procedures to improve productivity and eminency. Motivated and goal-oriented professional with exceptional communication and team-building abilities, dedicated to achieving organizational success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Office Manager
C&C Market Research
Independence, USA
11.2018 - 08.2024
- Managed administrative tasks for a team of professionals in a fast-paced corporate environment
- Supervised office staff and ensured smooth daily operations of the office
- Coordinated meetings and events, including scheduling, agenda creation, and logistics
- Developed and implemented office procedures to increase efficiency and productivity
- Maintained office supplies and equipment inventory to ensure smooth operations
- Provided excellent customer service to clients, vendors, and staff members
- Handled confidential information with discretion and maintained strict confidentiality
- Trained new employees on office procedures and protocols
- Developed and implemented office policies and procedures.
- Supervised staff members, organized schedules and delegated tasks.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Organized company events including holiday parties, team building activities .
- Ensured compliance with applicable laws regarding employment practices.
- Conducted research projects related to new product development or marketing initiatives.
- Provided training to new hires on office policies and procedures.
- Managed office inventory and placed new supply orders.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Reviewed files and records to obtain information and respond to requests.
- Managed, scheduled and coordinated office functions and activities for employees.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Used judgment and initiative in handling confidential matters and requests.
- Managed office budget to handle inventory, postage and vendor services.
Warehouse Worker
Lsi Staffing
Raytown, USA
03.2016 - 07.2016
- Assembly
- Picking with RF gun
- Packing
- Ran double screen computers during phone calls
- Handled customer complaints
- Took customer orders
Warehouse Worker
MWI Veterinary Supply
Edwardsville, KS
- Picked with RF scan gun
- Packed
- Received
- Shipped
- Ran orders
- Maintained stock levels in accordance with company policies.
- Received and tracked incoming inventory shipments.
- Organized warehouse space for efficient storage of products.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Assembled orders according to customer requests.
- Operated scanners, computers, and other equipment to track orders.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Performed cycle counts to maintain accurate inventory records.
- Inspected damaged goods prior to disposal or return to vendor.
- Ensured safety protocols were followed at all times while operating machinery.
- Monitored temperature and humidity levels in the warehouse environment.
- Provided assistance in loading and unloading containers from ships and trains.
- Managed hazardous waste removal operations per government regulations.
- Identified discrepancies between physical count and computer data.
- Followed established guidelines for picking orders accurately.
- Transported goods to designated areas within the warehouse facility.
Warehouse Worker
Crown Staffing
- Assembly
- Picked
- Packed
Education
BUSINESS MANAGEMENT -
Devry University
01.2022
HS DIPLOMA -
Smart Horizons Career Online High School
Skills
- Fast learner
- Great communication
- Rf scan gun
- Shipping
- Packing
- Picking
- Receiving
- Runner
- Customer care calls
- Strategic Planning
- Leadership
- Team Building
- Decision Making
- Problem Solving
- Communication
- Budget Management
- Conflict Resolution
- Project Management
- Negotiation
- Supply Management
- Staff hiring
- Policy Development
- Employee Supervision
- Administrative Support
- Team Supervision
- Data Entry
- Inventory Control
- Compliance Monitoring
- Contract Administration
- Office Management
- Staff Management
- Customer Service
- Scheduling and calendar management
- Mail handling
- Relationship Building
- Organizational Skills
- Training and coaching
- Customer Relations
- Office Administration
- Staff Training
- Policy Implementation
- Performance Improvement
- Meeting planning
- Document Management
- Conflict Management
- Employee Training
Certification
Excel and Word certification
Timeline
Office Manager
C&C Market Research
11.2018 - 08.2024
Warehouse Worker
Lsi Staffing
03.2016 - 07.2016
Warehouse Worker
MWI Veterinary Supply
Warehouse Worker
Crown Staffing
BUSINESS MANAGEMENT -
Devry University
HS DIPLOMA -
Smart Horizons Career Online High School
Similar Profiles
Jared CappelloJared Cappello
Lead Interviewer/Office Supervisor at C&C Market ResearchLead Interviewer/Office Supervisor at C&C Market Research
Bishop Meldina Delores TaswellBishop Meldina Delores Taswell
Film Tagger at C&C Market ResearchFilm Tagger at C&C Market Research
Snehitha ReddySnehitha Reddy
Digital Marketing Specialist at Allied Market ResearchDigital Marketing Specialist at Allied Market Research