TIFFANY HOLLIDAY
Indian Trail,NC
Summary
Experienced with accounts payable processes, including invoice verification and payment processing. Utilizes efficient methodologies to ensure timely and accurate financial transactions. Strong understanding of vendor relationship management and internal financial controls. Experienced with managing comprehensive accounts payable functions and leading teams to ensure smooth operations. Utilizes process improvement strategies to enhance efficiency and accuracy. Track record of fostering effective vendor relationships and maintaining meticulous financial records.
Overview
13
13
years of professional experience
Work History
Administrative Assistant
Fresh Air Technologies
Indian Trail, NC
09.2020 - Current
- Scheduled office meetings and client appointments for staff teams.
- Responded to inquiries from callers seeking information.
- Transferred and directed phone calls, guests and mail to correct staff members.
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Set up appointments for the salesman to provide estimates.
- Scheduled appointments for crew field work
- Collected deposits, and all paperwork needed before starting a job.
- Emailed out final invoices
- Followed up on collections
Auditor
Weatherguard Roofing & Restoration
Charlotte, NC
04.2022 - 11.2023
Order Analyst
Barefoot & Company
Indian Trail, NC
02.2020 - 09.2020
- Received PO's from various builders for window/door installs
- Looked at plans and options to located window color, grid patterns, and locations
- Input window brand, sizes, color, and grid patterns & builder tentative install date into our system
- Once all paperwork was verified I submitted everything over to the ordering department
- Developed and maintained courteous and effective working relationships.
- Improved operations through consistent hard work and dedication.
Warranty/Customer Service
Barefoot & Company
Indian Trail , NC
06.2016 - 09.2020
- Handled scheduling warranty appointments for all departments which included shower/mirrors/shelving, windows, doors, blinds, & door hardware for all of our new construction builders
- Pulled paperwork to verify if products were in stock or if they needed to be handed off to the ordering department
- Followed up on estimated receive dates for products that were ordered for homeowners and communicated with builders via phone or email
- Use computers for various applications, such as Sage, email/outlook or word processing
- Answered a high volume of call phones & emails daily
- Worked directly with Area Managers
- Made copies of correspondence or other printed material
- Requested PO's for billable warranty work
- Coordinated with manufacture reps to meet managers on site or about order processing
- Spoke with techs about owes from the work orders
Scheduling coordinator
R&R Plumbing
Indian Trail, NC
05.2015 - 06.2016
- Scheduled appliance installs through Lowe's for the Raleigh and Greensboro area
- Monitored emails from homeowners and Lowe's Corp
- Requested PO's from Lowe's CPO
- Entered in work orders into the system
- Operated multiple phone lines
- Calculated tech hours by how many installs completed each day
Pharmacy Technician
CVS Pharmacy
NC
03.2013 - 10.2015
- Transfer medication from vials to the appropriate number of sterile, disposable syringes, using aseptic techniques.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Entered and processed patients' prescriptions into internal system.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Counted, measured, and compounded medications following standard procedures.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
Education
GED -
Rowan-Cabarrus Community College
Skills
- Multitasking and Time Management
- Document and File Management
- Database and Client Management Systems
- Appointment Coordination
- High Volume Phone Inquiries
- Strong Organizational Skills
- Professional and Courteous
- Fast Learner
- Customer Service
- Reception Duties/Office administration
- Task Prioritization
- Invoice Processing
- Construction office experience
- Customer and client relations
- Contract agreement preparation
Timeline
Auditor
Weatherguard Roofing & Restoration
04.2022 - 11.2023
Administrative Assistant
Fresh Air Technologies
09.2020 - Current
Order Analyst
Barefoot & Company
02.2020 - 09.2020
Warranty/Customer Service
Barefoot & Company
06.2016 - 09.2020
Scheduling coordinator
R&R Plumbing
05.2015 - 06.2016
Pharmacy Technician
CVS Pharmacy
03.2013 - 10.2015
GED -
Rowan-Cabarrus Community College