Tiffany Houser
Ecru,MS
Summary
Proven Billing Clerk at Dobbs Trucking, LLC, adept in data entry and customer relations, enhanced financial accuracy through meticulous invoice processing and collections. Demonstrated professionalism in high-volume environments, achieving improved client satisfaction and efficiency, decision-making, consistently met deadlines, fostering strong client relationships.
Overview
12
12
years of professional experience
Work History
Billing Clerk
Dobbs Trucking, LLC
01.2018 - Current
- Executed billing tasks and recorded information in company databases.
- Verified accuracy of billing data and corrected discrepancies.
- Managed high volume of invoices while maintaining attention to detail, resulting in improved financial accuracy.
- Handled account payments and provided information regarding outstanding balances.
- Interacted with customers to resolve billing disputes and respond to inquiries.
- Monitored outstanding invoices and performed collections duties.
- Demonstrated excellent time management skills by prioritizing tasks and meeting deadlines in a fast-paced, high-volume work environment.
- Developed strong relationships with clients by providing exceptional customer service during phone calls or email communications regarding billing matters.
- Maintained up-to-date customer records with accurate contact information, ensuring timely invoice delivery.
- Entered and maintained billing information in company internal databases for accessibility.
- Reviewed contracts to ensure accurate billing terms were applied, providing a strong foundation for the invoicing process.
- Implemented new software systems for efficient data entry and tracking, streamlining the billing process and saving time for other tasks.
- Used data entry skills to accurately document and input statements.
- Generated monthly billing and posting reports for management review.
- Responded to customer concerns and questions on daily basis.
- Created improved filing system to maintain secure client data.
- Audited and corrected billing and posting documents for accuracy.
CNA
Total Health Home Care
03.2012 - 12.2017
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Reduced patient stress levels through effective communication and active listening skills.
- Ensured timely medication administration for improved patient health outcomes.
- Performed light housekeeping tasks to maintain a clean, safe, and comfortable environment for patients at home.
- Reduced caregiver burden by providing respite care services that allowed family members time away from caregiving duties.
Education
No Degree - General
Itawamba Community College
Fulton, MS05.2010
High School Diploma -
North Pontotoc High School
Ecru, MS05.2005
Skills
- Data Entry
- Data entry proficiency
- Invoice Processing
- Customer Service
- Customer Communication
- Financial Reporting
- Collections duties
- Deadline-oriented
- Professionalism and Ethics
- Account Reconciliation
- Quickbooks
- Billing statement review
- Billing and Invoicing
- Paperwork and documentation
- Bulk filing
- Customer Relations
- Payment Collection
- Decision-Making
Timeline
Billing Clerk
Dobbs Trucking, LLC
01.2018 - Current
CNA
Total Health Home Care
03.2012 - 12.2017
No Degree - General
Itawamba Community College
High School Diploma -
North Pontotoc High School
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