Skilled professional knowledgeable about monitoring metrics and maximizing team success in fast-paced settings. Performance- and quality-driven with several years of experience. Natural leadership talent with motivational approach.
Overview
9
9
years of professional experience
Work History
Paraprofessional Substitute
Princeton Independent School District
Princeton
01.2026 - Current
Assisted teachers with classroom management and student engagement strategies.
Supported individual students with special needs during instructional activities.
Facilitated small group learning sessions to reinforce classroom concepts.
Organized student records including attendance records, test results, grades, disciplinary reports.
Assisted with administrative tasks such as filing, copying, data entry, and answering phones.
Assisted teachers with lesson plan implementation, providing instruction and guidance to students.
Implemented behavior management plans for individual students as directed by school personnel.
Business Development Manager
Scanning Pens, Inc.
10.2024 - 10.2025
Responsible for customer support, customer service, and outreach to new business opportunities.
Managed specific sales projects, including organizing and attending trade shows, consistently contributing to successful outcomes.
Demonstrated a strong work ethic and consistently met performance targets.
Handled a high volume of daily customer interactions with professionalism, efficiency, and attention to service quality.
Communicated effectively with clients at all levels, including C-suite executives.
Utilized multiple systems, including Microsoft Office and Oracle.
Displayed strong problem-solving skills and independent project management.
Successfully managed all aspects of trade show participation independently, including event booking, travel arrangements, and material preparation.
Contributed positively to team culture and worked well under pressure and tight deadlines.
Consistently delivered strong performance and is expected to be an asset to any organization seeking a dedicated, professional, and customer-focused team member.
Revenue Operations Coordinator
Diversified Foodservice Supply
01.2023 - 10.2024
Supported end-to-end revenue operations across Marketing, Sales, and Customer Success to improve lead flow, pipeline visibility, and handoffs.
Maintained CRM data integrity by auditing records, removing duplicates, standardizing fields, and enforcing lifecycle stage accuracy.
Managed lead intake and routing processes (queues/territories/assignment rules) to ensure timely follow-up and correct ownership.
Built and maintained dashboards and recurring reports (pipeline, funnel conversion, activity, bookings), ensuring stakeholders had accurate performance visibility.
Coordinated updates to sales processes, playbooks, and SOP documentation to improve consistency and reduce errors.
Assisted with deal support workflows by validating required fields, tracking approvals, and ensuring clean opportunity documentation.
Partnered cross-functionally to troubleshoot system issues, resolve data discrepancies, and support day-to-day CRM user needs.
Supported RevOps projects including tool rollouts, data imports/exports, workflow updates, and integration support.
Tracked and prioritized incoming requests, meeting deadlines while communicating progress and outcomes to internal teams.
Identified process gaps and recommended improvements that reduced manual work and increased reporting reliability.
Sales & Events Coordinator
Courtyard by Marriott/Atrium Hospitality
Allen
10.2021 - 11.2022
Primary client liaison for Sales & Catering; managed inquiries, tours, and contracts.
Coordinated bookings, group payments, and sales documentation with accounting.
Produced clear visual reports and custom deliverables for QBRs and RFPs.
Planned and executed trade shows, events, and webinars year-round.
Managed end-to-end event logistics, vendors, shipping, travel, and onsite needs.
Monitored event budgets and optimized cost efficiency.
Prepared pre-event briefs and provided real-time updates to stakeholders.
Ensured consistent brand presence across all events.
Collected, segmented, and managed event leads in Salesforce.
Tracked campaign performance and event ROI using Salesforce.
Analyzed post-event data and delivered actionable insights.
Guest Service Representative/ Complex Sales & Reservations Coordinator
Marriott International
New Orleans
01.2017 - 08.2021
Supported multi-property hotel operations across reservations, sales, and front desk functions.
Delivered concierge-level guest service, providing amenities, local guidance, and tour coordination.
Managed high-volume check-in/check-out, room assignments, and payment authorizations using FOSSE.
Coordinated with Housekeeping and departments to track room status and resolve guest needs.
Handled guest communications, requests, and issue resolution to ensure satisfaction.
Prepared meeting room setups and supported night audit procedures as needed.
Ran daily operational and financial reports, including credit card authorization reviews.
Maintained service standards, confidentiality, and professional guest interactions.
Education
Bachelor of Arts - Elementary Education
Western Governors University
Salt Lake City, UT
03.2026 - 03.2026
High School Diploma -
Edna Karr High School
New Orleans, LA
Skills
Cold Calling
Lead Generation
Guest Services
Salesforce
Sales
Accounting
Sales Management
Administrative Experience
Multi-Line Phone Systems
Office Management
Pricing
Event Planning
Hospitality
Logistics
Forecasting
Communication Skills
Microsoft Office
Organizational Skills
Time Management
Data Analysis
CRM Software Proficiency
Customer Service Orientation
Attention to Detail
Microsoft Excel Expertise
Team Collaboration
Adaptability
Problem-Solving Abilities
Timeline
Bachelor of Arts - Elementary Education
Western Governors University
03.2026 - 03.2026
Paraprofessional Substitute
Princeton Independent School District
01.2026 - Current
Business Development Manager
Scanning Pens, Inc.
10.2024 - 10.2025
Revenue Operations Coordinator
Diversified Foodservice Supply
01.2023 - 10.2024
Sales & Events Coordinator
Courtyard by Marriott/Atrium Hospitality
10.2021 - 11.2022
Guest Service Representative/ Complex Sales & Reservations Coordinator