Tiffany Hutto
Houston,TX
Summary
Detail-oriented professional with a solid foundation in procurement and logistics. Known for excellent communication skills and teamwork, contributing to enhanced post-sales management and customer satisfaction.
Overview
18
18
years of professional experience
Work History
Purchasing Manager
Netsync Network Solutions
Houston, TX
05.2011 - Current
- Supervised purchasing and change order teams, fostering collaboration among 13 team members to optimize procurement activities.
- Engaged with cross-functional teams to optimize post-sales management and improve customer satisfaction.
- Created and implemented standard operating procedures to streamline workflows and improve compliance in departmental activities.
- Executed billing management for all Cisco SaaS subscriptions, maintaining accuracy and compliance across the company.
Account Support Representative
NWN Corporation
Houston, TX
09.2008 - 05.2011
- Post sales management including order processing, order management and maintaining open order reports
- Resolved delivery issues and processed returns
- Leader of ASR team on all Cisco Smartnet Renewals
- Researched and corrected invoicing issues
Technical Services Representative
NWN Corporation
Houston, TX
11.2007 - 09.2008
- Created service tickets, routed technicians and ordered all warranty service parts
- Researched and resolved warranty issues
- Created and managed open order reports
Education
High School Diploma -
Parkway Christian Academy
Katy, TXSkills
- Adept at troubleshooting challenges
- Procurement process improvement
- Excellent communication and customer service skills
- Excel in Erate billing
- Extensive Cisco operations experience
- Microsoft Outlook, Excel, CRM, Microsoft Dynamics NAV, Dynamics 365, NetSuite
Timeline
Purchasing Manager
Netsync Network Solutions
05.2011 - Current
Account Support Representative
NWN Corporation
09.2008 - 05.2011
Technical Services Representative
NWN Corporation
11.2007 - 09.2008
High School Diploma -
Parkway Christian Academy