Tiffany Jackson
Jacksonville,FL
Summary
Versatile professional with a strong background in sales, customer relations, and recruiting. Skilled in strategic planning, team collaboration, and full-cycle recruitment. Focus on delivering exceptional service and building lasting relationships. Experienced in top talent sourcing, aligning recruitment strategies with business goals, and closely working with Hiring Managers to meet staffing needs. Proficient in CRM systems, account and project management. Known for adaptability, initiative, and a commitment to driving both individual and organizational success.
Overview
13
13
years of professional experience
Work History
Healthcare Recruiter
Baptist Medical Center
04.2025 - Current
- Conducted thorough candidate screenings, including reference checks and verification of licenses, certifications, and educational credentials.
- Reduced time-to-fill rates by proactively building a pipeline of qualified candidates for critical healthcare roles.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Utilized social media sites to recruit new employees.
- Provided exceptional candidate experience throughout the recruitment process, resulting in positive feedback and increased referral rates.
Staffing Manager
Randstad USA
10.2024 - 03.2025
- Collaborate with clients to identify staffing needs, ensuring effective placements.
- Build and maintain strong partnerships with hiring managers for successful recruitment.
- Guide candidates through recruitment, offering career advice for optimal matches.
- Conduct background checks and screenings to ensure candidate suitability.
- Collaborated with HR teams to ensure compliance with employment laws, regulations, and company policies throughout the recruitment process.
Inside Sales Account Manager
HD Supply
06.2016 - 06.2024
- Managed multifamily accounts, consistently exceed sales targets, enhance client satisfaction.
- Analyzed customer inquiries, deliver tailored solutions, maintain high service standards.
- Generate leads at industry events, leverage CRM for opportunity tracking, optimize sales processes.
- Built and maintained strong client relationships through proactive communication, delivering exceptional service and swift resolution to emerging challenges.
- Streamlined sales operations by implementing data-driven decision making, which led to substantial revenue growth and enhanced operational efficiency.
Customer Service Manager
Walmart
02.2012 - 06.2015
- Developed and implemented a customer service training program to enhance team performance.
- Provided excellent customer service by actively listening to concerns and delivering solutions.
- Trained new staff members on proper use of software applications related to customer service operations.
- Monitored employee productivity and motivated team to meet daily goals.
- Analyzed customer feedback patterns to identify service gaps and developed targeted solutions that strengthened customer relationships.
Education
Pharmacy Technician -
Virginia College
Jacksonville, FL06.2015
Diploma - undefined
St. Johns Technical High School
St. Augustine, FL06.2009
Skills
- Client account management
- Service excellence
- Sales proficiency
- CRM software proficiency
- Recruitment expertise
- Collaborative team management
- Strategic development
- Effective communication
- Effective conflict resolution
- Effective time management
- Talent acquisition
- Professional networking
- Client relationship management
- Prospective client outreach
- Job posting creation
- Experienced with applicant tracking software
Timeline
Healthcare Recruiter
Baptist Medical Center
04.2025 - Current
Staffing Manager
Randstad USA
10.2024 - 03.2025
Inside Sales Account Manager
HD Supply
06.2016 - 06.2024
Customer Service Manager
Walmart
02.2012 - 06.2015
Diploma - undefined
St. Johns Technical High School
Pharmacy Technician -
Virginia College
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