Tiffany Johnson
Homer,IL
Summary
Efficient office assistant with several years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.
Overview
22
22
years of post-secondary education
26
26
years of professional experience
Work History
Office Assistant
Johnson Trailer Sales
Ogden, IL
05.2000 - 10.2026
- Welcomed customers, creating a positive first impression and fostering a friendly environment
- Managed phone inquiries, providing accurate information and support to enhance customer experience
- Processed and submitted paperwork for trailer sales to Sec of State, ensuring compliance and timely transactions
- Made Quota Goals in Sales with Trailer Manufacturer Sure-Trac
- Custom ordered Trailers for customers
- Ordered Trailers to have stock inventory on lot
- Advertised Trailers for business on social media and website
Esthetician
Beautiful Balance Spa
Urbana, IL
05.2016 - 07.2018
- Performed facials, including hydrafacials, chemical peels, and clarifying masks, to rejuvenate skin and enhance client satisfaction
- Performed full body waxing services to enhance customer appearance
- Waxes and shapes eyebrows
- Tinted Eyelashes & Eyebrows
- Provided makeup lessons and applications for proms, weddings, homecomings, and formal events, ensuring clients achieved desired looks for special occasions
- Developed and maintained a loyal clientele through personalized service and effective communication
Lancôme counter manager
Bergners Department Store Lancôme Cosmetics
Champaign, IL
04.2013 - 03.2015
- Achieved sales target for the counter
- Exceeded gift sales target, enhancing customer satisfaction and loyalty
- Developed and maintained a loyal customer base through personalized service and follow-ups
- Color matched customers & makeup application on customers
- Contacted customers to facilitate gift purchases and replenish makeup items, driving repeat sales
- Set up shelves with new inventory
- Did stock that was delivered
Esthetician
Rod Sickler Salon And Spa
Champaign, IL
01.2012 - 03.2013
- Performed facials, chemical peels, clarify masks, and microdermabrasion to enhance skin health
- Full body waxing eyebrows face
- Tinted eyebrows & Tinted Eyelashes
- Makeup application formal makeup
- Cultivated loyal clientele through personalized service and relationship building
Esthetician
BJ Grand Salon & Spa
Champaign, Illinois
11.2010 - 01.2012
- Performed full body waxing, including eyebrow and full face services, ensuring client comfort and satisfaction.
- Eyebrow shape & Waxing
- Eyelash eyebrow tinting
- Facials chemical peels different types
- Got certified on waxing services before I worked on customers
- Enhanced client appearance by applying personalized makeup looks.
- Developed and maintained a loyal clientele through exceptional service and personalized care.
Beauty Advisor
Macys Dept Store Lancôme cosmetics
Champaign, Illinois
08.2008 - 10.2009
- Applied makeup professionally to enhance customer appearance.
- Assisted customers in selecting products tailored to their needs, improving satisfaction.
- Developed strong relationships to build a loyal client base.
- Achieved counter goals through effective sales strategies and customer engagement.
- Promoted free gift with purchase offer to customers, enhancing their shopping experience.
Education
Cosmetology License - Cosmetology
Concept College of Cosmetology
Urbana, IL 09.2006 - 09.2028
Skills
- Customer engagement
- Client consultation
- Administrative support
- Inventory management
Timeline
Esthetician
Beautiful Balance Spa
05.2016 - 07.2018
Lancôme counter manager
Bergners Department Store Lancôme Cosmetics
04.2013 - 03.2015
Esthetician
Rod Sickler Salon And Spa
01.2012 - 03.2013
Esthetician
BJ Grand Salon & Spa
11.2010 - 01.2012
Beauty Advisor
Macys Dept Store Lancôme cosmetics
08.2008 - 10.2009
Cosmetology License - Cosmetology
Concept College of Cosmetology
09.2006 - 09.2028
Office Assistant
Johnson Trailer Sales
05.2000 - 10.2026