Ebony Sanders-O'Brien
Summary
Attentive and creative educator passionate about helping young children develop emotional, social and educational skills to promote well-being. Highly focused on making connections with families, students, and staff to further support positive outcomes for all involved.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Center Records Coordinator
Matrix Human Services
09.2023 - Current
- Facilitate communication between departments regarding record transfers, contributing to a more cohesive organizational structure.
- Manage the archiving process for obsolete records, maintaining an organized system that is easy to navigate when retrieval is necessary.
- Complete required center-based paperwork, i.e., parent volunteer sheets, communicable disease reporting, parent meeting form, etc.
- Create children's files for new enrollment and maintain child files at the center; maintain COPA/ChildPlus records.
- Maintain health records, including physical examinations and immunizations.
- Run monitoring reports and submit required reports to the site supervisor (Center Manager) or designee.
- Regularly check medication and IHCP dates to ensure they are current and accurate.
- Take and record attendance, call parents regarding absences, and initiate the attendance policy when needed.
- Support Center Manager with late pick-ups
- Check Child Data Card for pickups by non-parents; keep card updated.
- Follow up with parents for needed signatures, incomplete or lost paperwork, etc.
Early Headstart Teacher
Matrix Human Services
09.2020 - 09.2023
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
- Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.
- Developed strong relationships with families by maintaining open lines of communication about their child''s progress and addressing concerns promptly.
- Promoted creativity through imaginative play activities that encouraged expression of thoughts and feelings in a supportive setting.
- Assessed student progress regularly using various assessment tools and adjusted instruction accordingly for optimal growth.
- Enhanced parent-teacher communication through regular updates on student progress and collaborative problem-solving approaches.
Headstart Substitute Teacher
Matrix Human Services
08.2018 - 09.2020
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
- Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.
- Developed strong relationships with families by maintaining open lines of communication about their child''s progress and addressing concerns promptly.
- Promoted creativity through imaginative play activities that encouraged expression of thoughts and feelings in a supportive setting.
- Assessed student progress regularly using various assessment tools and adjusted instruction accordingly for optimal growth.
- Enhanced parent-teacher communication through regular updates on student progress and collaborative problem-solving approaches.
Case Manager/ Collector
Credit Acceptance Corp.
02.2017 - 07.2018
- Monitor and manage overdue accounts telephonically
- Implement necessary steps to recover the debt by sending reminders, making phone calls, or negotiating payment arrangements with account holders.
- Educate account holders on payment plan processes and outcomes.
- Use persuasion techniques to encourage past due account holders to bring accounts to current.
- Assist with training of new staff.
- Work to meet set productivity goals, both weekly and monthly.
Front End Supervisor
Super Kmart
08.2006 - 12.2017
- Ensured store team executes tasks and daily activities in accordance with store plan.
- Communicated with store leadership on employee performance and development needs.
- Followed Standard Operating Procedures (SOP) for all daily store functions including daily cash management, payroll processing, scheduling, store expense tracking and IT help desk ticket maintenance.
- Provided direct staff feedback during weekly reviews and huddles
- Created staff schedules and managed time off requests.
- Monitored customer flow and traffic patterns throughout the store, managed the right number of open lanes and run registers as necessary to reduce customer wait times.
- Other duties as assigned.
Education
Bachelor of Science - Pre-Social Work
Macomb Community College
Warren, MI05.2026
Associate of Arts - Human Services
Wayne County Community College District
Detroit, MI05.2021
Skills
- Enrichment activities
- Childcare requirements
- First Aid and CPR Certified
- Documentation and Reporting
- Superior communication
- Core relationship building
- Records Management
- Confidentiality Assurance
- Document Control
- Archiving Expertise
- Appointment Scheduling
- File Retrieval
- Report Generation
Certification
- Childhood Development Associate(CDA), Infants and Toddlers, 2020
- Case Management, 2022
- Human Resources, 2022
- Behavioral Studies, 2023
Timeline
Center Records Coordinator
Matrix Human Services
09.2023 - Current
Early Headstart Teacher
Matrix Human Services
09.2020 - 09.2023
Headstart Substitute Teacher
Matrix Human Services
08.2018 - 09.2020
Case Manager/ Collector
Credit Acceptance Corp.
02.2017 - 07.2018
Front End Supervisor
Super Kmart
08.2006 - 12.2017
Bachelor of Science - Pre-Social Work
Macomb Community College
Associate of Arts - Human Services
Wayne County Community College District
- Childhood Development Associate(CDA), Infants and Toddlers, 2020
- Case Management, 2022
- Human Resources, 2022
- Behavioral Studies, 2023
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