Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tiffany Kidd

Plano,TX

Summary

Motivated professional with background supporting patient medical needs by verifying insurance, scheduling appointments, and organizing documents. Forward-thinking and resourceful with good interpersonal skills, strong attention to detail and upbeat mentality. Advanced abilities in healthcare billing and scheduling software.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Patient Service Representative

Touchstone Medical Imaging
Pensacola, FL
07.2024 - Current
  • Verifying and updating patients' demographics and insurance.
  • Scheduling patients for diagnostic exams and procedures.
  • Assisting with authorization and verifications.
  • Answering multiple phone lines.
  • Collecting co-payments and deductibles.
  • Processed referrals from primary care physicians to specialists for further treatment or evaluation.

Registrar

Medical City Dallas
Dallas, TX
08.2023 - 07.2024
  • Utilized reporting system to print patient charts, labels and future appointments report.
  • Assigning Insurance Plans (IPlans) accurately.
  • Verifying and updating patients' demographics.
  • Verifying insurance benefits and determining pre-certification/authorization via online or other resources.
  • Worked effectively in team environments to make the workplace more productive.

Front Desk Leader

Unaccomplished Housing Corry Station
Pensacola, FL
10.2000 - 04.2023
  • Greeted guests upon arrival and ensured a smooth check-in process.
  • Utilizing the property management system to register guests.
  • Assisted organizational efforts by filing, entering data and answering phones.
  • Serving as point of contact for resolving administrative problems, routine operational issues
  • Resolved guest complaints promptly and followed-up to verify restored satisfaction.
  • Assisted in training new front desk agents on policies and procedures.

Education

High School Diploma -

Escambia High School
Pensacola, FL
05-1998

Skills

  • Patient greeting
  • Front desk supervision
  • Insurance verifying
  • Appointment confirmation
  • Customer service
  • Patient interviewing skills
  • Medical billing
  • Payment collection

Certification

  • Certified Front Desk Representative

Timeline

Patient Service Representative

Touchstone Medical Imaging
07.2024 - Current

Registrar

Medical City Dallas
08.2023 - 07.2024

Front Desk Leader

Unaccomplished Housing Corry Station
10.2000 - 04.2023

High School Diploma -

Escambia High School

Similar Profiles

CREATE PROFILE
Tiffany Kidd