Tiffany Laack
Pine Island,MN
Overview
17
17
years of professional experience
Work History
Janitor
Mayo Clinic
Rochester, MN
05.2015 - Current
- Sweep, mop and vacuum floors of all areas.
- Clean and sanitize restrooms, sinks, countertops and other surfaces.
- Empty wastebaskets and trash containers.
- Disinfect equipment and supplies using germicides or steam-cleaning equipment.
Direct Support Professional
Howry Residential service
Rochester, MN
11.2012 - 05.2015
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Facilitated social interactions between participants and their peers in the community.
- Accompanied individuals on outings to promote independence and integration into the community.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Assisted in planning and implementing recreational activities for participants.
- Provided guidance and support to ensure safety of individuals served.
Assistant Manager
Burger King
Rochester, MN
03.2008 - 10.2012
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Coordinated with other departments to ensure smooth flow of operations.
- Developed a system for tracking inventory and ordering supplies as needed.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Collaborated with management on developing strategic plans for achieving business goals.
Education
Associate of Business Administration - Business Administration
National Academy of Beauty Arts
Rochester, MN06-2017
High School Diploma -
Rushford Peterson High School
Rushford, MN05-2004
Skills
- Customer service-focused
- Chemical Handling
- Window Washing
- Excellent communication skills
- Sanitization techniques
- Heavy Lifting
- Safe Chemical Disposal
- Client Communication
- Groundskeeping
- Inventory Management
- Supply Management
- Floor Cleaning and Buffing
- Waste disposal
- Timely Paperwork Completion
- Policy and Procedure Enforcement
- Supply delivery
- Room Setup and Breakdown
- Customer Service
- Problem-Solving
- Time Management
- Cleaning and sanitizing
Timeline
Janitor
Mayo Clinic
05.2015 - Current
Direct Support Professional
Howry Residential service
11.2012 - 05.2015
Assistant Manager
Burger King
03.2008 - 10.2012
Associate of Business Administration - Business Administration
National Academy of Beauty Arts
High School Diploma -
Rushford Peterson High School
Similar Profiles
Corinne Berg, MSN, RN, PHNCorinne Berg, MSN, RN, PHN
Registered Nurse at Mayo Clinic Center for Individualized Medicine, Mayo Clinic EnterpriseRegistered Nurse at Mayo Clinic Center for Individualized Medicine, Mayo Clinic Enterprise
Sai Inesh NallamothuSai Inesh Nallamothu
Medical Clinic Shadowing at Mayo Clinic and the Minneapolis Clinic of NeurologyMedical Clinic Shadowing at Mayo Clinic and the Minneapolis Clinic of Neurology
Yadira MartinezYadira Martinez
Registered Nurse, Charge at Mayo Clinic Specialty Clinic Outpatient PsychiatryRegistered Nurse, Charge at Mayo Clinic Specialty Clinic Outpatient Psychiatry
Lori A. HosekLori A. Hosek
RN, Dialysis at NE Clinic Outpatient Dialysis Center, Mayo ClinicRN, Dialysis at NE Clinic Outpatient Dialysis Center, Mayo Clinic
Dylan SchandorffDylan Schandorff
Mason Tender at Majestic Stone and MasonryMason Tender at Majestic Stone and Masonry