Tiffany L Ashford
Starkville,ms
Summary
Committed to fostering community inclusion and client advocacy by providing hands-on support to individuals with intellectual and developmental disabilities. Skilled in personal care, daily living activities, and assisting clients in achieving their personal goals while ensuring their rights are upheld.
Overview
19
19
years of professional experience
Work History
Direct Support Professional
Community Counseling Services
05.2024 - Current
- Provides hands-on assistance and support to individuals with intellectual and developmental disabilities (I/DD), enabling them to achieve personal goals and live independently within their communities.
- Key responsibilities include assisting with personal care and daily living activities, such as hygiene, meal preparation, and medication management.
- Duties also foster community inclusion by helping individuals explore employment, participate in recreational activities, and access transportation.
- As well as advocating for clients, supports their rights and choices, documents progress, and collaborates with families and other support team members.
Custodian
Starkville Oktibbeha Consolidated School District
05.2023 - 05.2025
- Performed cleaning, sanitation, and minor maintenance of assigned building and grounds, including sweeping, mopping, vacuuming, dusting, polishing, and trash removal, to uphold facility standards.
- Ensured cleanliness of classrooms, hallways, and common areas to provide a welcoming learning environment.
- Maintained, cleaned, and disinfected all areas of a facility.
- Disposed of waste and recyclables according to district guidelines efficiently.
Custodian
Mississippi State University
11.2022 - 04.2023
- Performed thorough cleaning of various surfaces and areas and disinfected all areas of dormitory to ensure a safe and sanitary living environment.
- Maintained cleanliness of classrooms, hallways, and restrooms daily.
- Ensured cleanliness of hall lobby, main lounge, T.V. areas, stairwells, and hallways by regularly emptying wastepaper baskets, sweeping, mopping, and vacuuming.
- Operated cleaning equipment such as floor buffers and vacuum cleaners.
- Managed waste disposal by emptying trash bins throughout the school premises.
Assistant Preschool Teacher
Afro American Cultural Society
04.2020 - 11.2022
- Assisted in planning and implementing age-appropriate lesson plans.
- Assisted lead teacher in preparing engaging classroom activities and organizing materials to enhance student learning experiences.
- Supported children in developing social and emotional skills during group activities.
- Organized classroom materials and maintained a clean, safe learning environment.
Assistant Rural Carrier
United States Postal Service
05.2017 - 10.2019
- Delivered and collected mail on foot or by vehicle in prescribed area under varying road and weather conditions on Sundays and holidays.
- Sorted and organized mail for efficient delivery to rural customers.
- Assisted with loading and unloading delivery vehicles for operational efficiency.
- Provided excellent customer service during package delivery and inquiries.
Customer Service Representative
Sitel
10.2007 - 12.2014
- Learned, referenced, and applied product knowledge information.
- Handled all customer relations issues in a gracious manner and in accordance with company policies.
- Answered customer questions about product availability and shipment times.
- Provided clear and concise information/support to customers.
- Processed orders and financial transactions.
- Technical assistance with internet and satellite.
- Assist with programming, sales, and troubleshooting.
- Provides timely and accurate information to incoming customer order status and product knowledge requests.
- Processes customer orders/changes/returns according to established department policies and procedures.
Education
High School Diploma -
Starkville High School
Starkville, MS05-2007
Skills
- First aid training
- Documentation skills
- Computer skills – MS Office
- Excellent analytical skills
- Problem solving
- Work prioritization
- Ability to multitask
- Conflict resolution
- Listening skills
- Verbal communication
- Excellent written skills
- Professional phone etiquette
- Adapts under pressure
- Consistently at work and on time
Timeline
Direct Support Professional
Community Counseling Services
05.2024 - Current
Custodian
Starkville Oktibbeha Consolidated School District
05.2023 - 05.2025
Custodian
Mississippi State University
11.2022 - 04.2023
Assistant Preschool Teacher
Afro American Cultural Society
04.2020 - 11.2022
Assistant Rural Carrier
United States Postal Service
05.2017 - 10.2019
Customer Service Representative
Sitel
10.2007 - 12.2014
High School Diploma -
Starkville High School