Tiffany Lin
Chapel Hill,NC
Summary
Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Friendly and reliable offering unmatched customer service and workplace focus. Offering excellent communication and good judgment. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Cashier
Taste Of China
06.2019 - 10.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered client queries and complaints to provide strong customer service.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Utilized problem-solving skills to reduce or eliminate company expenses.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Processed customer orders and accurately handled payment transactions.
- Developed and managed relationships with customers to increase customer loyalty.
- Answered product questions using knowledge of sales and store promotions.
- Answered general questions in person, by phone and over email
- Offered basic reference assistance to support information needs
Education
Associate of Science - Chemistry
Lenoir Community College
Kinston05.2023
High School Diploma -
Greene Central High School
Snow Hill, NC05.2023
Skills
- Purchase Assistance
- Credit and Cash Transactions
- Multi-Tasking Skill
- Leadership
- Ability to Adapt
- Order Accuracy
- Customer Needs Assessments
- Customer Service
- Written and Oral Communications
- Customer Inquiries
- Active Listening
- Shelving and Organization
Languages
Chinese (Mandarin)
Limited Working
Timeline
Cashier
Taste Of China
06.2019 - 10.2022
Associate of Science - Chemistry
Lenoir Community College
High School Diploma -
Greene Central High School
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