Tiffany Mackey
Houston
Summary
Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.
Overview
11
11
years of professional experience
Work History
Expeditor
United States Postal Service, USPS
10.2021 - Current
- Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Improved delivery times by closely monitoring and prioritizing urgent orders.
- Optimized warehouse organization, ensuring easy access to materials for expedited order processing.
Sales Supervisor
Fort Sill National Bank
03.2014 - 09.2021
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Analyzed sales data to set quotas and assess potential areas of growth.
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
Education
High School Diploma -
C.E. Byrd Highschool
Shreveport, LASkills
- Staff management
- Customer service
- Inventory control
- Staff development
- Analytical thinking
- Operations management
- Training and mentoring
- Financial management
- Strong organization
Timeline
Expeditor
United States Postal Service, USPS
10.2021 - Current
Sales Supervisor
Fort Sill National Bank
03.2014 - 09.2021
High School Diploma -
C.E. Byrd Highschool
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