Vibrant mentor skilled in creating positive environments and building connections through collaboration and effective communication. Committed to providing excellent experiences for all. Continuously inspired to learn and help others grow.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Associate (MIT)
Publix
Duluth, USA
02.2022 - 11.2024
Ensured a quality customer experience by addressing escalated issues and supporting team members during customer interactions.
Motivated and supported the team to achieve goals, fostering career development through effective leadership.
Coordinated training for associates and monitored team performance and attendance, while providing open feedback and motivation.
Lead Barista, Beauty Consultant
Target
Lawrenceville, USA
05.2021 - 05.2022
Supported the team by providing open, honest feedback and recognizing achievements.
Strong leadership and coaching abilities, with a focus on excellent time management and organizational skills.
Demonstrated exceptional customer service skills, professionally resolving customer complaints.
Youth Leader Volunteer
River Valley Church
Minnetrista, USA
05.2020 - 04.2021
Developed a supportive environment encouraging transparency about student experiences.
Actively supported students in their personal and spiritual journeys, encouraging exploration of their potential while fostering an environment of trust and growth through effective communication and constructive feedback.
Sunday School Teacher Volunteer
Calvary Memorial Church
Minnetrista, USA
05.2015 - 01.2021
Adjusted teaching strategies to address varied learning needs
Foster a nurturing classroom environment that prioritizes student safety and well-being.
Lead Front End Associate
Northern Tool + Equipment
Minnetonka, USA
05.2019 - 11.2019
Resolve associates' questions and customer escalations to ensure a high-quality customer experience.
Manage multiple tasks and projects, monitor team attendance, and use strong organizational skills to prioritize and enhance team performance.
Event Planner Assistant
Crown College
Saint Bonifacius, USA
10.2016 - 05.2017
Emphasized attention to detail in all elements of event coordination
Coordinated event logistics efficiently, showcasing exceptional time management abilities
Proactively tackled issues to maintain efficient operations.
Cultivated a welcoming environment to enhance guest interactions.
Education
High school diploma -
Minnetonka Senior High School
Minnetonka, MN
06.2014
Associate's degree - Health Science
University of Northwestern-St Paul
Saint Paul, MN
Skills
Active Listener
Empathetic
Positive, welcoming attitude
Exceptional emotional intelligence
Relationship Builder
Excellent communication
Patient
Project Management
Certification
Driver's License
Food Handler Certification
CPR Certification
Personal Information
Willing To Relocate: Anywhere
Authorized To Work: US for any employer
Affiliations
Member at Lifetime Fitness
Member of Content Marketing Team, Fellowship of Reconciling Cultures Everywhere (FORCE)
Accomplishments
Awarded Cross-cultural Scholarship
Awarded First Place, Second Place - A VOUS LA PAROLE National French Competition