Hi, I’m
Tiffany Maddux
Agency Owner
Sparta
Work Preference
Summary
Dynamic Healthcare Support Worker with over 5 years of experience in personalized patient care and support. Proven track record in developing tailored care plans that optimize patient outcomes and enhance quality of life. Delivered exceptional customer service as a Delivery Driver, streamlining operations for maximum efficiency. Leveraged leadership skills as a Shift Supervisor to manage teams and improve operational performance. Ready to leverage diverse skills and healthcare experience to create innovative solutions as a Future Agency Owner in a remote setting.
Overview
18
years of professional experience
Work History
PPL-New YorkRemote work
Healthcare Support Worker
10.2024 - Current
Job overview
- Deliver personalized healthcare support to diverse clients, demonstrating strong empathy and adaptability while maintaining detailed patient records.
- Analyze healthcare needs and develop tailored care plans, ensuring compliance with medical protocols while optimizing patient outcomes.
- Partner with healthcare teams to coordinate comprehensive patient care, facilitating smooth communication between providers and families.
- Implement individualized healthcare strategies and monitor patient progress, fostering trust through attentive care and precise documentation.
- Healthcare
DoorDashCookeville
Delivery Driver
07.2021 - 11.2023
Job overview
- Delivered exceptional customer service while maintaining timely deliveries and optimizing routes, ensuring customer satisfaction and operational efficiency.
- Managed multiple concurrent deliveries with precision, upholding food quality standards and adhering to safety protocols.
- Revamped delivery routes in high-traffic areas to enhance efficiency, reducing average delivery time while preserving excellent food quality.
Home Health Hospice AidSparta
Healthcare Support Worker
04.2019 - 08.2021
Job overview
- Provided compassionate end-of-life care to hospice patients, managing daily activities, monitoring vital signs, and collaborating with healthcare teams.
- Enhanced the quality of life for patients through consistent emotional support, mobility assistance, and proactive health monitoring.
- Facilitated patient comfort through adherence to medication schedules and personalized care routines while maintaining detailed documentation of health changes.
RiteAidSparta
Shift Supervisor
07.2008 - 11.2010
Job overview
- Spearheaded daily store operations, supervised a team of associates, managed inventory control, and implemented loss prevention strategies while maintaining service excellence.
- Orchestrated cash handling procedures, balanced multiple registers, and ensured compliance with company policies while mentoring new team members.
- Coordinated shift schedules, resolved customer concerns, and fostered a positive team environment through effective communication and support.
Education
White County High School
High School Diploma from General Studies
05.2003
University Overview
- Graduated with honors, ranking #4 in my class of 234 students.
- Was in Beta Club.
- Typing skills at 46 wpm.
Motlow State Community College
Associates Degree from Business Management
05.2026
University Overview
Skills
- Customer Service
- Order Management
- Record Keeping
- Delivery
- Logistics
- Documentation
- Problem Solving
- Team Leadership
Languages
English
Timeline
Healthcare Support Worker
PPL-New York
10.2024 - Current
Delivery Driver
DoorDash
07.2021 - 11.2023
Healthcare Support Worker
Home Health Hospice Aid
04.2019 - 08.2021
Shift Supervisor
RiteAid
07.2008 - 11.2010
White County High School
High School Diploma from General Studies
Motlow State Community College
Associates Degree from Business Management