Tiffany Magdaleno
Goldfish Swim School & Goldfish Swim School Franchising
Wellington,FL
Summary
Health science student with biology coursework and interest in academic research. Organized, detail-focused performer with strong critical thinking skills. Reliable customer service experience and clear communication in fast-paced settings. Eager to gain exposure to patient and healthcare settings while continuing to provide dependable, friendly service.
2
years of professional experience
Work History
Server
7 Months- Greeted dine-in guests at sushi cafe with prompt, friendly service.
- Delivered food and drinks, checking guest needs throughout meal service.
- Took accurate orders and entered requests into POS system.
- Maintained clean tables, dining areas, and service stations.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Front Desk Receptionist
1 Year 9 Months- Welcomed customers with a warm greeting, enhancing their overall experience.
- Answered incoming calls, directing inquiries about swim lesson schedules and enrollment to appropriate staff.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Supported families with membership questions, billing issues, and account information.
- Processed payments and facilitated front desk transactions with accuracy and attention to detail.
- Kept communication flowing between instructors, managers, and parents during daily operations.
- Performed data entry into computer systems to maintain accurate records of customer information.
Education
Bachelor of Science - Biology
- Bright Futures Scholarship recipient
- Association of Pre-Physician Assistant Member, [2026]
- Medi-Futures program
- 3.7 GPA
High School Diploma
- Contain a GPA of 3.86 and an HPA of 4.85.
- Acquired a 1290 on the SAT.
- Honor Roll
- Bright Futures Scholarship recipient
- Seal of Biliteracy recipient
- Environmental Club Member, 2022-2025
- Latinos Unidos Club Member, 2022-2023
- Participated in 100+ hours of volunteering events, 2022-2026
Associate degree
- Enrolled in dual enrollment and early admission.
- Earned Associates degree before high school graduation.
Skills
Exceptional customer service
Problem solving
Team collaboration
Interpersonal skills
Adaptability
Organization
Strong work ethic
Positive and professional
Critical thinking
Languages
English, Spanish
Awards
AICE Diploma- WHS, 2026, Gold Biliteracy Seal-WHS, 2026, Straight A Honor Roll award- WHS, 2022-2025,
Community Service
- Environmental club, Beach Cleanup
- Our Lady Queen of the Apostles Church, Pumpkin Patch (salesperson)
- St Rita Catholic Church, Christmas set up
- South Florida Fairgrounds, Kid marathon (assisting kids)
- WHS, Latino museum activity and track event (school events)
Timeline
Server
Sushi Fans Cafe
03.2026 - Current
Front Desk Receptionist
Goldfish Swim School & Goldfish Swim School Franchising
01.2025 - Current
Florida Atlantic University
Bachelor of Science from Biology
Wellington Community High School
High School Diploma
Palm Beach State College
Associate degree