Tiffany Malcome
Stockbridge,GA
Summary
Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Gregory B Levett & Sons Funeral Home
Scottdale, GA
02.2024 - Current
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Store Manager
The UPS Store Inc.
Decatur, GA
10.2021 - 09.2022
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Conducted daily store operations, including opening and closing procedures and cash handling.
Fuel Station Manager
Kroger
McDonough, GA
05.2005 - 08.2021
- Ensured proper cash handling procedures were followed at all times.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Education
Some College (No Degree) - Medical Office Assistant
Walden University
Minneapolis, MNSkills
- Dedicated team player
- Problem-solving
- Administrative support
- Microsoft Word
- Microsoft Excel
- Highly organized
Certification
- Certified Notary
Timeline
Administrative Assistant
Gregory B Levett & Sons Funeral Home
02.2024 - Current
Store Manager
The UPS Store Inc.
10.2021 - 09.2022
Fuel Station Manager
Kroger
05.2005 - 08.2021
Some College (No Degree) - Medical Office Assistant
Walden University