
Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Rod Fraser Enterprises. Proven ability to engage guests and resolve concerns, ensuring repeat business. Expertise in cash handling and food safety practices, thriving in high-pressure environments while maintaining a welcoming atmosphere. Bilingual fluent in both Spanish and English.
• Delivered exceptional customer service in fast-paced dining environments
• Resolved guest concerns professionally and efficiently
• Maintained a warm, welcoming atmosphere for all guests
• Managed reservations, waitlists, and seating flow during high-volume shifts
• Coordinated with servers, kitchen staff, and management to ensure smooth service
• Balanced multiple tables while maintaining accuracy and speed
• Assisted with opening and closing duties
• Communicated clearly with kitchen and bar staff to ensure order accuracy
• Worked collaboratively in team-oriented environments
• Thrived in high-pressure, fast-paced settings
• Adapted quickly to changing guest needs and floor demands.
Matt Hall
Business owner
It’s a Gas Inc.
(909) 844-5281
Its_a_gas@yahoo.com
Randi Mier
Colleague
(909) 244-4325
rmier@gmail.com
Francisco Paredes
Manager
Rod Fraser’s Ent.
(909) 624-0031
Roxanne Maesa
Church coordinator
(909) 576-1545
roxannemaese@ccpomonavalley.com
Food Handlers Certification