Assistant manager
Open To Work
Tiffany Martin
Subway
Beaverton,OR
Work Preference
Job Search Status:
Open to work
Desired Job Title
Assistant ManagerCustomer Service RepresentativeCashier Team LeadAssistant Store ManagerPackage Handler
Work Type
Full TimePart Time
Minimum Desired Compensation
$20/hr
Important To Me
Career advancementWork-life balanceFlexible work hoursPersonal development programsPaid time offPaid sick leave401k match4-day work weekHealthcare benefits
17
years of professional experience
Dynamic professional with extensive experience in customer service and team leadership at Subway. Proven ability to enhance guest satisfaction through effective conflict resolution and policy enforcement. Skilled in money handling and time management, consistently achieving operational excellence while fostering a collaborative team environment. Committed to delivering results and improving service quality.
Work History
3 Years 4 Months
04.2015 - 08.2018
3 Years 4 Months
Assistant Manager
Subway | Anchorage, AK
04.2015 - 08.2018
- Supervised daily shift operations, ensuring smooth service and consistent guest satisfaction.
- Trained crew members on sandwich preparation, register procedures, and customer service standards.
- Monitored food safety, sanitation, and product freshness to support compliance requirements.
- Managed opening and closing duties, including cash handling, preparation, and store readiness.
- Resolved customer concerns promptly, maintaining service quality and professionalism.
- Supported hiring, coaching, and performance feedback to strengthen team accountability.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
2 Years
02.2011 - 02.2013
2 Years
Elderly Caretaker
IHSS (In Home Support Services) | Redding, CA
02.2011 - 02.2013
- Provided personal care assistance with bathing, grooming, dressing, and toileting support.
- Prepared nutritious meals aligned with dietary needs and safe food-handling practices.
- Managed housekeeping tasks including laundry, sanitizing surfaces, and maintaining organized living spaces.
- Supported mobility with transfers, ambulation, repositioning, and fall-prevention practices.
- Provided transportation for medical appointments, social outings, and errands as needed, enhancing overall mobility and engagement in community activities.
- Enhanced elderly clients'' quality of life by providing compassionate, attentive care and companionship.
- Maintained client confidentiality and demonstrated respect for personal boundaries at all times, fostering a comfortable environment for open communication and trust building.
- Coordinated respite care services for family caregivers, offering much-needed breaks and reducing the risk of caregiver burnout.
- Collaborated with healthcare professionals to develop comprehensive care plans that addressed the specific needs of each client.
- Monitored clients'' vital signs and reported any significant changes to healthcare providers promptly, contributing to early intervention efforts when necessary.
- Assisted elderly with daily living activities and physical therapies.
1 Year 4 Months
10.2009 - 02.2011
1 Year 4 Months
In-Home Caretaker
IHSS (In Home Support Services) | Anderson, CA
10.2009 - 02.2011
- Provided personal care support, including bathing, grooming, dressing, and mobility assistance.
- Prepared nutritious meals and followed dietary instructions to support client health needs.
- Maintained clean living spaces through light housekeeping, laundry, and sanitation tasks.
- Monitored client well-being and reported changes in condition to appropriate support contacts.
- Developed personalized care plans tailored to each client''s unique needs, promoting overall wellness.
- Monitored vital signs and reported changes to healthcare providers, ensuring prompt intervention when necessary.
- Performed light housekeeping duties, creating a clean and comfortable living environment for clients.
- Prepared nutritious meals according to dietary guidelines, promoting healthy eating habits among clients.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
1 Month
10.2001 - 11.2001
1 Month
Cashier/Customer Service
Gi Joes Sport and Auto Store | Sherwood, OR
10.2001 - 11.2001
- Processed sales transactions accurately using POS systems and maintained efficient checkout flow.
- Balanced cash drawers and reconciled daily registers with consistent attention to detail.
- Resolved customer questions regarding pricing, returns, and product availability.
- Verified merchandise, discounts, and promotions to ensure correct transaction totals.
- Monitored cash handling procedures and upheld store policies during high-volume periods.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
High School Diploma
Vista West Continuation High School | Bakersfield, CA | 09-1999
Skills
Customer service
Money handling
Team leadership
Decision-making
Time management
Conflict resolution
Policy enforcement
Timeline
Assistant Manager
Subway
04.2015 - 08.2018Read more
Elderly Caretaker
IHSS (In Home Support Services)
02.2011 - 02.2013Read more
In-Home Caretaker
IHSS (In Home Support Services)
10.2009 - 02.2011Read more
Cashier/Customer Service
Gi Joes Sport and Auto Store
10.2001 - 11.2001Read more
Vista West Continuation High School - High School Diploma,
Read more