Enhanced customer satisfaction by providing efficient and professional front desk services.
Streamlined office operations for improved productivity with effective organization and communication skills.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Increased guest retention by maintaining welcoming and organized reception area.
Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
Medical Assistant
Virtua Medical Groups
01.2022 - 03.2023
Prepares patient and assists clinical provider with patient examination by obtaining and documenting vital signs, past medical history, social history and chief complaint
Performs various clinical tasks within the scope of their certification and under supervision of physician
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Funeral Service Manager
May Funeral Home
09.2020 - 01.2022
Overseeing the general operations of the funeral home such as, planning and allocating the resources of the funeral home
Managing staff, marketing, and public relations
Monitoring organizational compliance with regulations to ensure compliance with applicable state policies.
Medical assistant Internship
Penn Medicine Princeton
11.2019 - 01.2020
Take vital signs, document chief complaint, and review medications with patients
Record and update chief complaints in EHR(EPIC)
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures
Sanitized, restocked, and organized exam rooms and medical equipment
Completed EKGs and other tests based on patient presentation in office
Childcare Assistant
Creative Minds academy
05.2016 - 04.2019
Supervise and interact with a group of 6 children while implementing creative developmental activities specific to each child such as dressing, feeding, and building trusting relationships
Built strong relationships with parents by providing regular progress updates and addressing concerns promptly