Tiffany McKinley

Collaborated with product stakeholders to conduct user studies for key user insights before market launch:

• Influenced product strategy by synthesizing user needs into actionable insights for executive decision makers which led to packaging and design iterations before launch.
• Established strong relationships with stakeholders, effectively communicating complex UX concepts by presenting data visuals to convey study results.

As the sole UX Researcher at fast-paced start-up Spin, my responsibilities included:

• Established strong relationships with stakeholders, effectively visualizing and communicating results to the Spin team with data booklets and presentations.
• Utilized Google Analytics to monitor our website to recommended strategies to increase traffic by 93%.
• Spearheaded in-depth user interviews, gathering valuable insights to inform product development decisions before product launches.

• Used critical thinking to break down problems, evaluate solutions and help the team make decisions.
• Spearheaded in-depth user interviews, gathering valuable insights to inform product development decisions.
• Demonstrated strong organizational and time management skills while managing multiple projects.

• Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines for product launch of FaceID.
• Collaborated on interdisciplinary teams to develop creative, cost-effective solutions for complex projects requiring large amounts of data collection.