Tiffany Monday

• Deliver exceptional customer service to enhance dining experiences.
• Manage multiple tables efficiently during peak hours to optimize service flow.

• Attained Presidents Club within 1 year. $2Million in sales.
• Top Sales writer 14 consecutive months.
• Established strong relationships with clients by maintaining open lines of communication throughout the entire design process.
• Increased referral rates through exceptional customer service and communication skills.
• Developed customized interior design solutions using Arhaus' extensive furniture collection.

• Delivered in-depth training to workers in customer-facing roles to promote strong team performance.
• Identified team weak points and implemented corrective actions to resolve concerns.
• Managed payroll, daily deposits and cost controls.
• Motivated staff to perform at peak efficiency and quality.
• Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
• Supervised daily activities of restaurant and 100+ employees.
• Oversaw daily operations ensuring efficient service and customer satisfaction.
• Cultivated a loyal customer base by consistently delivering exceptional dining experiences that exceeded expectations.
• Mentored employees in professional development opportunities, enhancing their skillsets and career growth potential within the company.
• Recruited, hired, and trained staff
• Developed and implemented comprehensive business plan to maximise restaurant success.

Featured on the Cooking Channel Unique Eats.

Featured in Food and Wine Magazine - Top Ten New Wine List