Tiffany Moreno
San Antonio,tx
Summary
Enhanced customer satisfaction through effective complaint resolution and improved cash handling accuracy, significantly reducing discrepancies. Recognized for mentoring staff and fostering a collaborative work environment, driving team success and morale.
Personable and organized with talent for effective team coordination and problem-solving. Possesses solid grasp of operational procedures and excels in managing daily tasks and customer interactions. Ready to drive efficiency and support organizational goals through proactive leadership and strategic planning.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Family Dollar
12.2023 - 05.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Porter
Automotive Solutions
04.2022 - 04.2023
- Communicated with coworkers and managers about completed duties.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Picked up vehicles from and delivered vehicles to customers as directed by management.
- Enhanced customer satisfaction by efficiently transporting vehicles to designated areas.
- Actively supported team members in various tasks when required, creating a collaborative atmosphere within the workplace.
Education
High School Diploma -
South San Antonio High School
San Antonio, TX06.2009
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Assistant Manager
Family Dollar
12.2023 - 05.2024
Porter
Automotive Solutions
04.2022 - 04.2023
High School Diploma -
South San Antonio High School
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