Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
Generic

TIFFANY NELSON

West Columbia,Tx

Summary

Detail-oriented professional with excellent communication, interpersonal and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.

Overview

20
20
years of professional experience

Work History

Manager

The Turquoise Saddle
04.2024 - Current
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Server

Margarita Jones
12.2018 - 04.2024
  • Greeted and accommodated guests, building positive experience from first interaction
  • Persuaded or influenced guest purchase by enticing with higher margin items and add-ons
  • Liaised with restaurant manager in ordering and stocking inventory and supplies, facilitating front-of-house operations
  • Delivered customer checks and securely processed credit card or cash payments
  • Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
  • Exercised focus and concentration to keep track of tables and remember orders
  • Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
  • Prioritized multiple tasks in dynamic environment and stayed calm and composed
  • Executed seamless front-of-house tasks, creating unforgettable dining moments resulting in customer loyalty.
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Teacher

Lake Jackson Childcare
02.2005 - 03.2015
  • Motivated and engaged students, developing skills and knowledge for academic foundation
  • Managed student behavioral issues to optimize classroom learning environment
  • Liaised with assistant teachers to manage and co-teach curriculum to large groups
  • Differentiated instruction using hands-on, active learning techniques
  • Adapted curriculum, addressing needs of scholars with varying abilities and cultural backgrounds.

Education

Basic Studies -

Brazosport College
Clute, Texas

High School Diploma -

Leesville High School
Leesville, Louisiana
05.2006

Skills

  • Daily specials memorization
  • Order Management
  • Food Running
  • Safe Food Handling
  • Guest Engagement
  • Strong Work Ethic
  • Guest Relations Management
  • Menu Memorization
  • Hospitality service expertise
  • Time Management
  • Verbal and written communication
  • Type 90 WPM
  • Computer Skills

Personal Information

Title: Receptionist

References

References available upon request

Timeline

Manager

The Turquoise Saddle
04.2024 - Current

Server

Margarita Jones
12.2018 - 04.2024

Teacher

Lake Jackson Childcare
02.2005 - 03.2015

Basic Studies -

Brazosport College

High School Diploma -

Leesville High School

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TIFFANY NELSON