Overview
Work History
Education
Timeline
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Tiffany Nguyen

Austin,TX

Overview

6
6
years of professional experience

Work History

Client Solutions Manager

Robert Half Technology
07.2022 - Current
  • Implemented strategic growth plans for clients, in which I used analytics to identify cross selling opportunities and unfold migrations/implementations of a new CRM system.
  • Led presentations, and served as an expert, to showcase insights on the economic and labor market to leadership teams and then worked with them to figure out how to retain or if necessary increase their headcount
  • Worked with executives including C-suites to develop customized proposals and negotiated contracts by tailoring solutions that matched the client’s needs while ensuring favorable outcomes for Robert Half

Relationship Manager

Capital One
12.2019 - 07.2022
  • Establish relationships with KDMs and serve as a point of contact for guidance to efficiently fund loans and maximize profits
  • Use Tableau/Salesforce to analyze KPIs to hit/exceed key metrics (such as proxy profit, subprime/prime cash out) and effectively manage my territory, which allowed me to have the highest proxy profit in the Western Regional Buying Center
  • Fluent in policy and credit analyzation in order to make lending decisions that maximize profit while minimizing risk

Operations Advisor IV

Tesla
06.2018 - 11.2019
  • Collaborated with management in the Orange County region to develop a playbook for their sales advisors and held training sessions to guarantee the success of the sales advisors
  • Trained a team of delivery experience specialists from Day 1 to validation while establishing alternative processes in the meantime
  • Manage delivery experience at the 2nd highest volume delivery center in the world while working on tools and process to allow them to execute a smooth and memorable delivery

PR and Marketing Intern

Foodstirs
01.2018 - 04.2018
  • Built social calendar and brainstormed ideas for content. Followers increased by 10k during internship duration
  • Designed influencer packages that would cater to the influencer’s target audience and drive reach
  • Scouted, reached out and established partnerships with influencers that were compatible with brand image and generate traffic

Field Marketing and Sales Development Intern

That's It
05.2017 - 08.2017
  • Researched distribution trends and identified channels of growth, which led to the collaboration with EU Starbucks executives to become a long term account
  • Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
  • Researched competitors positioning in order to land on That's It's brand image then designed brand image, which included uniform, merchandise, etc.

Education

Bachelor of Science - Marketing And Economics

California State University, Long Beach
Long Beach, CA
12.2018

Timeline

Client Solutions Manager

Robert Half Technology
07.2022 - Current

Relationship Manager

Capital One
12.2019 - 07.2022

Operations Advisor IV

Tesla
06.2018 - 11.2019

PR and Marketing Intern

Foodstirs
01.2018 - 04.2018

Field Marketing and Sales Development Intern

That's It
05.2017 - 08.2017

Bachelor of Science - Marketing And Economics

California State University, Long Beach

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Tiffany Nguyen