Tiffany Norris
St Joseph,MO
Summary
Enhanced team efficiency through effective analytical communication and collaboration, successfully integrating into diverse environments.,Contributed to team success and refined professional skills, resulting in improved project outcomes.,Cultivated a positive attitude and dedication to ongoing learning, leading to consistent personal and professional growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Project Manager
Cabinets counters
04.2023 - 03.2025
- Oversaw cabinetry projects from start to finish, managing budgets, timelines, and communications among clients, designers, and installers to ensure successful project completion.
- Developed and maintained strong relationships with clients and vendors, facilitating seamless project delivery and promoting a collaborative work environment.
- Coordinated scheduling with contractors and subcontractors, improving project timelines by 65% within 6 months through effective communication and organization.
- Coordinated scheduling with contractors and subcontractors, enhancing project timelines through effective communication and organization.
- Managed the daily installation routes for 15 to 20 commercial/residential projects per week, calculating drive time to ensure a 98% accurate arrival time. Coordinated closely with clients and suppliers to confirm installation dates, adjust schedules at the last-minute for material delays, or last-minute client cancellations.
Office/ Project Manager
Superior Wood Products
06.2021 - 03.2023
- I ran all day today operations in the office. I ordered materials needed to build the cabinets. I worked with invoices I did payables and receivables II ran all day today operations in the office. I ordered materials needed to build the cabinets. I worked with invoices I did payables and receivables. I took care of all of deposits, and made sure we were reconciled on a weekly basis. Make sure all the bills were paid in a timely manner and made sure all of our loans were being taken care of I made sure as part of being HR that our customers were being taken care of fairly. I took care of any complaints and issues that arise from from customers to ensure their happiness.
- Led cross-functional teams to drive project completion within timelines and budgets.
- Developed comprehensive project plans, ensuring alignment with organizational goals and client expectations.
- Implemented risk management strategies, mitigating potential project disruptions and enhancing operational efficiency.
Manager
Pizza Hut
11.2018 - 06.2021
- Opening manager
- Monitored all ingredients, temperature, wise, freshness, and checked for any expired ingredients ensuring we were compliant with all local and federal health and safety regulations
- Conducted a weekly inventory count so we could place an accurate routine supply order based on what we had in store, to prevent over-ordering or under-ordering product. monitoring high-cost ingredients and tracking food waste.
- Received weekly food and supply deliveries would verify delivery with invoices and report any discrepancy to management
- Ensured cleanliness of the workspace to create a safe environment for staff and customers.
- Monitored ingredients for quality, temperature, and freshness, ensuring compliance with local and federal health and safety regulations.
- Conducted weekly inventory counts to accurately order supplies, preventing over- or under-ordering while tracking high-cost ingredients and minimizing food waste.
- Verified weekly food and supply deliveries against invoices, reporting discrepancies to management for resolution.
- Helped process applications and would assist in callbacks and interviews
Host/Food Runner/Busser
Houlihan's Restaurants Inc
01.2016 - 11.2018
- Maintained cleanliness in the front of the house and facilitated smooth operations by restocking tables and communicating effectively with the back of the house and servers.
Manager
Freebirds World Burrito
04.2014 - 01.2016
- Closing manager\ opening manager
- Oversaw food prep to ensure readiness for service
- Ensured accurate cash count for daily transactions
- Cleaned kitchen and dining area to maintain hygiene
- Put away trucks
- Resolved customer complaints to enhance satisfaction
- Managed inventory by assessing stock and ordering supplies
- Managed inventory by efficiently putting away deliveries
- Answered phone
Office Assistant
CPS SECURITY
06.2014 - 12.2015
- Answered incoming phone calls promptly
- Recorded and logged issues to maintain accurate records and facilitate resolution
- Done pay roll
- Managed bookwork, scheduling, and phone calls for contracted businesses to support operations
Skills
- Directed accounting tasks, focusing on account reconciliation and accounts receivable management
- Led case management processes and elevated customer service standards in diverse environments
- Oversaw food preparation and production, ensuring adherence to food safety protocols as a busser
- Crafted financial reports and upheld rigorous inventory control standards
- Contributed to kitchen operations, leveraging four years of human resources expertise
- Executed office management tasks effectively using Microsoft Office tools, particularly Word
- Streamlined payroll processing through Peachtree and ADP software over four years
- Administered purchasing and inventory processes for successful restaurant operations
- Drove retail sales initiatives leveraging Sage software for four years
- Managed shift operations and provided supervision to team members in a restaurant setting
Certification
ServSafe
Timeline
Project Manager
Cabinets counters
04.2023 - 03.2025
Office/ Project Manager
Superior Wood Products
06.2021 - 03.2023
Manager
Pizza Hut
11.2018 - 06.2021
Host/Food Runner/Busser
Houlihan's Restaurants Inc
01.2016 - 11.2018
Office Assistant
CPS SECURITY
06.2014 - 12.2015
Manager
Freebirds World Burrito
04.2014 - 01.2016