Tiffany Ortiz
Ocala,FL
Summary
Adept Certified Medical Assistant with a proven track record, enhancing patient outcomes through efficient care coordination and compassionate patient-focused care. Skilled in HIPAA compliance and electronic health records management, I significantly reduced patient wait times. My dedication to continuous professional development and quality care stands out, embodying reliability and patient education.
Overview
6
6
years of professional experience
Work History
Certified Medical Assistant
American Family Medical
03.2021 - 05.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Taught patients about medications, procedures, and care plan instructions.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Prepared and administered medications to alleviate patient symptoms.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Educated patients on preventative care measures, effectively reducing the risk of future health complications.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
Certified Medical Assistant
Absolute ElderCare
07.2020 - 03.2021
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Implemented care and efficiency improvements to support and enhance office operations.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Collected pertinent data and calculations to aid physician in interpreting results.
Certified Medical Assistant
Advanced Dermatology
05.2018 - 07.2020
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
Education
Bachelor Of Applied Science - Behavioral Sciences
Grand Canyon University
Phoenix, AZCertificate Of Medical Assisting - Medical Assisting
Rasmussen College
Ocala, FL12.2018
Skills
- HIPAA Compliance
- Medical Terminology
- Specimens collection and processing
- Patient Scheduling
- Electronic Health Records
- Vital Sign Monitoring
- Patient documentation
- Medical Records Management
- Customer Service
- Direct Patient Care
- Immunization Administration
- Reliable team player
- Phlebotomy
- Sterilization techniques
- Data Entry
- Compassionate
- Patient-focused care
- Patient Flow Management
- CPR
- First Aid
- Procedure Assistance
- Adaptable
- Patient Care Coordination
- Appointment Setting
- Equipment Sterilization
- Trustworthy companion
- Sterile technique
- Lab equipment calibration
- Reliable transportation
- Knowledge of EKG rhythm interpretation
- Vital Signs Documentation
- Operating EKG Equipment
Timeline
Certified Medical Assistant
American Family Medical
03.2021 - 05.2024
Certified Medical Assistant
Absolute ElderCare
07.2020 - 03.2021
Certified Medical Assistant
Advanced Dermatology
05.2018 - 07.2020
Bachelor Of Applied Science - Behavioral Sciences
Grand Canyon University
Certificate Of Medical Assisting - Medical Assisting
Rasmussen College
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