Tiffany Overstreet
Plainfield,IL
Summary
Accomplished Medical Assistant with a proven track record at A&S Medical, enhancing patient satisfaction through exceptional care and efficient medical supply management. Skilled in HIPAA compliance and fostering patient-focused care, I excel in clinical environments by prioritizing patient safety and building trust. Achieved a significant increase in clinic efficiency by overhauling inventory processes.
Overview
18
18
years of professional experience
Work History
Certified Nursing Assistant
Bria of Westmont Nursing
01.2022 - Current
- Performed 100% of resident care functions, including grooming ,hygiene, collecting vital sign, ROM, proper body alignment, and transportation to activities.
- Supervised resident care, built strong relationships, and reported any unusual condition, accident,or incidents to a team of 2 nurses.
- Made rounds on 12-19 plus residents at the beginning of each shift and at least every hour.
- Assisted in the orientation and training of 4 new CNA’s
Certified Nursing Assistant
Clipboard Health
01.2021 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
Medical Assistant
A&S Medical
02.2020 - 11.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Certified Nursing Assistant
Aperion Care
03.2016 - 12.2019
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
- Collaborated with healthcare teams to develop individualized care plans, enhancing patient outcomes.
Certified Nursing Assistant
American Seniors Association
02.2016 - 01.2019
- Performed assigned functions under RN supervision to build nursing skills.
- Prioritized patient safety and comfort in daily duties .
- Adhere to nursing standards and regulations with diligence .
- Accurately documented patients progress.
Restorative Aide
Avenue Care Nursing & Rehabilitation
12.2012 - 11.2015
- Assisted residents in doing mobility activities such as sitting or walking up stairs, assist residents in progressive eating such as swallowing practices.
- Maintained wander guards on wanderers
- Educated CNA’s new restorative program
- Recommend changes or triggers in the resident mobility care as indicated
- Maintained a clean , healthy and safe environment
- Charted and recored information In clients files
- Follow rehabilitation guidelines
- Help patients strengthen muscles, recover mobility, or range of motion
Certified Nursing Assistant
Help at Home Senior Care
02.2007 - 06.2012
- Help with bathing, dressing, grooming, and other hygiene needs
- Provide housekeeping and laundry services
- Shop for food and household needs
- Prepare and serve meals and snacks
- Medication reminders
- Check vital signs
- Monitor physical and psychological well-being
Education
Diploma - Medical Assistant
Olympia College
Chicago, IL05.2009
Certificate - Nursing Assistant
Kennedy King College
Chicago 02.2005
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital signs monitoring
- Direct patient care
- Clinical documentation
- Patient-focused care
- Data entry
- Procedure assistance
- Electronic health records
- Electronic medical records
- Compassionate
- CPR
- Specimens collection and processing
- First aid
- Medical supply inventory
- Trustworthy companion
- Patient relations
- Inventory and supply management
Timeline
Certified Nursing Assistant
Bria of Westmont Nursing
01.2022 - Current
Certified Nursing Assistant
Clipboard Health
01.2021 - Current
Medical Assistant
A&S Medical
02.2020 - 11.2022
Certified Nursing Assistant
Aperion Care
03.2016 - 12.2019
Certified Nursing Assistant
American Seniors Association
02.2016 - 01.2019
Restorative Aide
Avenue Care Nursing & Rehabilitation
12.2012 - 11.2015
Certified Nursing Assistant
Help at Home Senior Care
02.2007 - 06.2012
Diploma - Medical Assistant
Olympia College
Certificate - Nursing Assistant
Kennedy King College
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