Professional with keen eye for detail and history of effective administrative support. Known for ensuring smooth office operations through effective organization and thorough communication. Proven ability to collaborate with team members and adapt to changing needs, with strong skills in recordkeeping and time management.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Quality Assurance
Great Dane Trailers
05.2023 - Current
Continuously checked products for quality assurance according to strict guidelines.
Initiated quality assurance practices that resulted in higher client satisfaction rates.
Implemented quality assurance measures, consistently maintaining high standards of service delivery.
Initiated quality assurance protocols to monitor treatment outcomes closely.
Streamlined quality assurance processes for improved efficiency and reduced errors.
Reduced application errors through comprehensive testing efforts and rigorous quality assurance procedures.
Mentored junior team members, sharing best practices for efficient quality assurance processes.
Collaborated with quality assurance team to identify and rectify recurring defects.
Relief Driver
PepsiCo
01.2022 - 05.2023
Contributed to company cost savings through diligent monitoring of tire pressure levels, engine oil life, and other factors affecting fuel efficiency.
Maximized on-time delivery rates by prioritizing tasks effectively during high-demand periods or staff shortages.
Maintained vehicle safety through regular inspections, addressing potential issues before they escalated.
Safeguarded cargo during transport by adhering to company protocols for loading, securing, and unloading goods.
Human Resource Hiring Clerk
Walmart Distribution Center 6061
02.2021 - 01.2022
Facilitate the onboarding process for new employees, including I-9 completion and orientation
Maintain an organized database of candidate information and recruitment-related documents
Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
Maintained filing system and organized customer documents for easy retrieval of information.
Enhanced office organization with regular maintenance of files, records, and supplies inventory.
Reduced errors in data entry through rigorous attention to detail and double-checking work.
General Manager Assist Backup
Walmart Distribution Center 6061
01.2021 - 02.2021
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Developed and implemented strategies to increase sales and profitability.
Implemented operational strategies and effectively built customer and employee loyalty.
Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Managed budget implementations, employee evaluations, and contract details.
Championed continuous improvement initiatives that enhanced operational performance across all departments.
Trained and guided team members to maintain high productivity and performance metrics.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Data Processing
Walmart Distribution Center 6061
05.2019 - 01.2021
Developed comprehensive training materials, successfully onboarding new team members to the data processing department.
Developed robust algorithms for optimizing data processing and analysis tasks.
Streamlined data processing by implementing new software tools for faster analysis.
Adapted quickly to new software platforms, utilizing various tools for efficient data processing and reporting purposes.
Education
Business Managemnet/Accounting -
Independence University
07.2018
Skills
HR Administration
Data Management
Time management
Leadership
Computer skills
Organizational skills
Multitasking Abilities
Customer service
Friendly, positive attitude
Problem-solving
Auditing and quality assurance
Teamwork and collaboration
Certification
Lean Six Sigma Green Belt
Timeline
Quality Assurance
Great Dane Trailers
05.2023 - Current
Relief Driver
PepsiCo
01.2022 - 05.2023
Human Resource Hiring Clerk
Walmart Distribution Center 6061
02.2021 - 01.2022
General Manager Assist Backup
Walmart Distribution Center 6061
01.2021 - 02.2021
Data Processing
Walmart Distribution Center 6061
05.2019 - 01.2021
Business Managemnet/Accounting -
Independence University
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