Tiffany Peterson
UAB Medicine
Chelsea,AL
8
years of professional experience
Detail-oriented Healthcare Administrator with experience in clinical workflow support, patient scheduling, medical records management, and compliance. Expertise in documentation accuracy, process coordination, and issue resolution drives operational efficiency. AAS Medical Support Specialist graduate with a solid foundation in healthcare administration and data management.
Work History
Clinical Admin Office Specialist
1 Year 8 Months- Assist in maintaining accurate patient records and documentation for compliance with healthcare regulations.
- Coordinate office operations to ensure seamless workflow and effective communication among departments.
- Manage patient scheduling and appointment confirmations using electronic health record systems.
- Collaborate with clinical staff to facilitate timely patient referrals and follow-up appointments, enhancing care continuity.
- Train new administrative staff on office procedures and software applications, fostering a knowledgeable team environment.
- Obtain and organize medical records for office visits and scheduled labs.
Account Resolution Specialist
10 Months- Analyzed customer accounts to mitigate risk and prevent financial loss
- Maintained accurate documentation while ensuring compliance with federal, state, and internal regulations
- Monitored aging accounts and reached out to customers to discuss payments.
- Assisted in the development of collections policies, contributing towards improved cash flow management within the organization.
Vendor Contract Success Specialist
9 Months- Managed vendor relationships to maintain compliance with contractual obligations.
- Collaborated with legal and cross functional teams to collect metadata and ensure contract compliance.
- Supported contract lifecycle processes through detailed documentation, tracking, and communication
Account Service Associate
4 Years 2 Months- Processed loan applications and performed account data validation with accuracy and compliance.
- Improved data entry processes, reducing errors and increasing overall operational efficiency
- Maintained accurate records through diligent data entry and regular updates to company databases.
Education
Associate of Science - Medical Support Specialist
- Sigma Kappa Delta Member
Skills
Patient documentation
Healthcare administration
Data entry
Advanced Microsoft Office
Office management
Microsoft Office advanced
File management
Travel coordination
Payment processing
Verbal communication
Problem-solving
Time management
Administrative support
File organization
Medical knowledge
Timeline
Clinical Admin Office Specialist
UAB Medicine
12.2024 - CurrentRead More
Account Resolution Specialist
Region’s Bank
02.2024 - 12.2024Read More
Vendor Contract Success Specialist
Venminder
03.2023 - 12.2023Read More
Account Service Associate
FIS
05.2018 - 07.2022Read More
Jefferson State Community College
Associate of Science from Medical Support Specialist
Read More