Summary
Overview
Work History
Education
Skills
References
Timeline
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Tiffany Poney

Greenwich,CT

Summary

Attentive Store Manager experienced in guiding and motivating top-quality talent. Well-versed in assessing sales performance and managing staff performance against challenging expectations. Committed to consistently fostering superior customer service standards and communicating with tact and diplomacy.

Overview

6
6
years of professional experience

Work History

Assistant Store Manager

Peloton
White Plains, NY
08.2022 - Current
  • Conducted regular inventory checks to ensure accuracy of product counts.
  • Monitored employee performance and provided feedback to improve productivity.
  • Recruited, trained, coached, mentored and evaluated staff members on their performance.
  • Analyzed sales data to identify trends and opportunities for growth in store performance.
  • Led weekly individual/group meetings with staff members to review goals and objectives for the quarter and year.

Sales Specialist

Peloton
White Plains, NY
06.2018 - 08.2022
  • Meets or exceeds monthly hardware sales goals
  • By continually nurturing leads through membership: Creating connections with people, I have continually increased my hardware sales by 5%
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs..
  • Assist on boarding Sales Specialist with Hardware/Software knowledge, Salesforce maintenance, role-play using CARDIO, and daily best practices coming into the showroom
  • White Plains Showroom SF Lead : Conduct SF Audits for the Showroom three times a week and guide Sales Specialists with their SF Pipeline maintenance. Submit weekly audits
  • White Plains Apparel Lead: Maintained accurate inventory records and conducted regular stock counts.

Education

Bachelor of Arts - Business Administration

Roger Williams University
Bristol, RI

Skills

  • Customer Service and Assistance
  • Loss Prevention Monitoring
  • Educating Consumers
  • Role Playing
  • Staff Training and Development
  • Goal Setting and Achievement
  • Retail Operations
  • Orientation and training

References

References available upon request.

Timeline

Assistant Store Manager

Peloton
08.2022 - Current

Sales Specialist

Peloton
06.2018 - 08.2022

Bachelor of Arts - Business Administration

Roger Williams University

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Tiffany Poney