Micros
Tiffany Power
Server/Bartender
Palm Desert,CA
Summary
Dependable Server/Bartender successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
Server
Two Drunken Goats
West Palm Beach, FL
01.2022 - 02.2023
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Answered customers' questions, recommended items, and recorded order information.
- Supported needs of 50- person wait staff who attended to specific needs of countless customers daily for restaurant with social relevancy and intentionality
Server Manager
Taco Gringo
Springfield, IL
04.2021 - 10.2021
- Recorded food and drink orders and served customer requests to highest standards
- Maintained full product knowledge of menu and specials
- Made suggestions to customers based on preferences
- Dedicated to ensuring customer satisfaction by remaining accessible and friendly
- Exceptional interpersonal and team building skills with aptitude for building rapport with diverse range of customers, managers, and colleagues; talent for quickly resolving issues
- Skilled at anticipating, identifying and fulfilling guest needs and clarifying special orders
- Success multitasking while remaining professional and courteous in fast-paced environments.
- Established team strengths and weaknesses and exploited opportunities to boost employee output and customer satisfaction
- Led team of servers to consistently meet customer service and sales targets
- Liaised between servers and upper management to address issues and manage challenges
Server/Bartender
Dukes Huntington Beach
Huntington Beach, CA
11.2020 - 04.2021
- Recorded food and drink orders and entered orders into POS system (Aloha)
- Dedicated to ensuring customer satisfaction
- Talented Server bringing skills in order management, payment processing and upselling
- Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs
- Knowledgeable about handling special dietary requirements and general food safety standards
- Motivated server/bartender with engaging personality and flexible approach
- Upbeat, friendly and anticipating customers needs to facilitate enjoyable dining experiences.
- Supported needs of [Number]- person wait staff who attended to specific needs of countless customers daily for [Type] restaurant with social relevancy and intentionality
Cashios Meatball Market
02.2018 - 03.2021
- Recorded food and drink orders and entered orders into POS system (Aloha)
- Dedicated to ensuring customer satisfaction
- Talented Server bringing skills in order management, payment processing and up selling
- Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs
- Knowledgeable about handling special dietary requirements and general food safety standards
- Motivated server/bartender with engaging personality and flexible approach
Server/Bartender
Baumhausers
Hoover, AL
02.2016 - 03.2018
- Recorded food and drink orders and entered orders into POS system (Aloha)
- Dedicated to ensuring customer satisfaction
- Talented Server bringing skills in order management, payment processing and upselling
- Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs
- Knowledgeable about handling special dietary requirements and general food safety standards
- Motivated server/bartender with engaging personality and flexible approach.
Education
Associates - Business Administration
Eastern Illinois Colleges
Charleston, IL 08.1993 - 05.1995
Bachelor of Science - undefined
Illinois College
Jacksonville, IL 08.1997 - 05.1998
Skills
Excellent customer services skillsTeam LeaderExcellent communication skills
Point of sale operation
Guest relations management
Order accuracy
Stocking and replenishing
Food sales and promotion
Performance improvement
Cash handling
Software
EPOS
Aloha
Toast
Timeline
Server
Two Drunken Goats
01.2022 - 02.2023
Server Manager
Taco Gringo
04.2021 - 10.2021
Server/Bartender
Dukes Huntington Beach
11.2020 - 04.2021
Cashios Meatball Market
02.2018 - 03.2021
Server/Bartender
Baumhausers
02.2016 - 03.2018
Bachelor of Science - undefined
Illinois College
08.1997 - 05.1998
Associates - Business Administration
Eastern Illinois Colleges
08.1993 - 05.1995