Micros
Tiffany Power
Server/Bartender
Palm Desert,CA
Summary
Dependable Server/Bartender successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
Server
Two Drunken Goats
West Palm Beach, FL
01.2022 - 02.2023
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Answered customers' questions, recommended items, and recorded order information.
- Supported needs of 50- person wait staff who attended to specific needs of countless customers daily for restaurant with social relevancy and intentionality
Server Manager
Taco Gringo
Springfield, IL
04.2021 - 10.2021
- Recorded food and drink orders and served customer requests to highest standards
- Maintained full product knowledge of menu and specials
- Made suggestions to customers based on preferences
- Dedicated to ensuring customer satisfaction by remaining accessible and friendly
- Exceptional interpersonal and team building skills with aptitude for building rapport with diverse range of customers, managers, and colleagues; talent for quickly resolving issues
- Skilled at anticipating, identifying and fulfilling guest needs and clarifying special orders
- Success multitasking while remaining professional and courteous in fast-paced environments.
- Established team strengths and weaknesses and exploited opportunities to boost employee output and customer satisfaction
- Led team of servers to consistently meet customer service and sales targets
- Liaised between servers and upper management to address issues and manage challenges
Server/Bartender
Dukes Huntington Beach
Huntington Beach, CA
11.2020 - 04.2021
- Recorded food and drink orders and entered orders into POS system (Aloha)
- Dedicated to ensuring customer satisfaction
- Talented Server bringing skills in order management, payment processing and upselling
- Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs
- Knowledgeable about handling special dietary requirements and general food safety standards
- Motivated server/bartender with engaging personality and flexible approach
- Upbeat, friendly and anticipating customers needs to facilitate enjoyable dining experiences.
- Supported needs of [Number]- person wait staff who attended to specific needs of countless customers daily for [Type] restaurant with social relevancy and intentionality
Cashios Meatball Market
02.2018 - 03.2021
- Recorded food and drink orders and entered orders into POS system (Aloha)
- Dedicated to ensuring customer satisfaction
- Talented Server bringing skills in order management, payment processing and up selling
- Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs
- Knowledgeable about handling special dietary requirements and general food safety standards
- Motivated server/bartender with engaging personality and flexible approach
Server/Bartender
Baumhausers
Hoover, AL
02.2016 - 03.2018
- Recorded food and drink orders and entered orders into POS system (Aloha)
- Dedicated to ensuring customer satisfaction
- Talented Server bringing skills in order management, payment processing and upselling
- Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs
- Knowledgeable about handling special dietary requirements and general food safety standards
- Motivated server/bartender with engaging personality and flexible approach.
Education
Associates - Business Administration
Eastern Illinois Colleges
Charleston, IL 08.1993 - 05.1995
Bachelor of Science - undefined
Illinois College
Jacksonville, IL 08.1997 - 05.1998
Skills
Excellent customer services skillsundefined
Software
EPOS
Aloha
Toast
Timeline
Server
Two Drunken Goats
01.2022 - 02.2023
Server Manager
Taco Gringo
04.2021 - 10.2021
Server/Bartender
Dukes Huntington Beach
11.2020 - 04.2021
Cashios Meatball Market
02.2018 - 03.2021
Server/Bartender
Baumhausers
02.2016 - 03.2018
Bachelor of Science - undefined
Illinois College
08.1997 - 05.1998
Associates - Business Administration
Eastern Illinois Colleges
08.1993 - 05.1995
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