Tiffany Propst
Appleton,WI
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
28
28
years of professional experience
Work History
Customer Care Representative
Thrivent
01.2011 - 05.2022
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Phlebotomist
East TN Childrens Hospital
07.2001 - 01.2005
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Used personal protective equipment correctly to protect coworkers and patients.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Assembler
Plexus
09.1994 - 04.2001
- Completed durable assemblies and subassemblies with hand and power tools.
- Organized workstations to maximize productivity, reduce distractions and meet deadlines.
- Collaborated with team members to improve production processes and maintain quality standards.
- Added and removed parts to printed circuit boards with solder.
Education
No Degree - Phlebotomy
Fox Valley Technical College
Appleton, WIHigh School Diploma -
Neenah High School
Neenah, WI06.1994
Skills
- Customer Relations
- Conflict Mediation
- Field Operations Support
- Data Evaluation
- Product Education
- Customer Data Confidentiality
- Calm and Professional Under Pressure
- Complex Product Knowledge
- Keen Attention to Detail
- Financial Transactions
Timeline
Customer Care Representative
Thrivent
01.2011 - 05.2022
Phlebotomist
East TN Childrens Hospital
07.2001 - 01.2005
Assembler
Plexus
09.1994 - 04.2001
No Degree - Phlebotomy
Fox Valley Technical College
High School Diploma -
Neenah High School
Similar Profiles
Addalee BickneseAddalee Bicknese
Office Professional at ThriventOffice Professional at Thrivent
Libby SchweitzerLibby Schweitzer
Senior Claims Examiner/ Health Claims at ThriventSenior Claims Examiner/ Health Claims at Thrivent
Andrea FloresAndrea Flores
Lead Interaction Specialist at ThriventLead Interaction Specialist at Thrivent
PatrickKlenner PatrickKlenner null
Finanacial Advisor at ThriventFinanacial Advisor at Thrivent
Jeremy WrightJeremy Wright
Team Lead/Machine Operator/Packaging at AppricityTeam Lead/Machine Operator/Packaging at Appricity