TIFFANY QUEZADA
Kissimmee,FL
Summary
Resourceful Operations Professional with expertise in transportation dispatch, scheduling, payroll processing, and customer service. Delivered efficient daily operations for a three-truck business while fostering strong business relationships and maintaining accurate payroll records. Pursuing a bachelor's degree in Data Analytics and Google Data Analytics Professional Certificate, focused on contributing to operations support and administrative coordination.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Co-Owner | Operations & Dispatch Coordinator
J.A. Batista Trucking
01.2016 - Current
- Coordinated dispatch services and daily transportation schedules for three-truck operation, ensuring timely deliveries.
- Communicated with business partners and other companies to assess transportation needs, coordinate services, and negotiate potential contracts.
- Oversaw operational tasks including dispatching, scheduling, payroll, and business communications.
- Coordinate daily operational activities to support scheduling, workflow, and business continuity.
- Built and maintained business relationships that supported company growth and identified new business opportunities.
- Use spreadsheets, accounting software, and transportation dispatch software to support administrative and operational responsibilities.
- Process payroll and maintain accurate payroll-related records and information.
Restaurant Server | Character-Themed Dining
Walt Disney World
01.2010 - 01.2016
- Provided attentive, guest-focused service in fast-paced character-themed dining environment, enhancing overall guest experience.
- Engaged with guests to identify needs and resolve concerns, ensuring a positive dining experience and guest satisfaction.
- Managed multiple guest requests and service responsibilities while maintaining attention to detail.
- Partnered with team members to uphold service standards and streamline restaurant operations for improved efficiency.
- Demonstrated professionalism, teamwork, adaptability, and a commitment to guest satisfaction.
Education
Bachelor's Degree - In Progress - Data Analytics
Valencia College
Kissimmee, FL 06.2026 - 11.2026
Skills
- Dispatch scheduling
- Operations coordination
- Dispatch software
- Fleet management
- Payroll Processing and Recordkeeping
- Accounting software
- Excel sheets
- Microsoft Word & Google Docs
- Vendor Negotiation
- Operational Support
- Customer relationship management
- Organizational skills
Certification
- Google Data Analytics Professional Certificate — In Progress
- Completed the course/module identified as “Data Everywhere.”
- Currently working on the Google Analytics capstone case study.
- Developing skills in data analysis, analytical thinking, and data interpretation through coursework and practical exercises.
Timeline
Bachelor's Degree - In Progress - Data Analytics
Valencia College
06.2026 - 11.2026
Co-Owner | Operations & Dispatch Coordinator
J.A. Batista Trucking
01.2016 - Current
Restaurant Server | Character-Themed Dining
Walt Disney World
01.2010 - 01.2016