Tiffany Robinson
Kernersville,NC
Summary
Dynamic, honest, and dedicated professional with a strong work ethic and exceptional customer service skills honed during more than 10 years of work. Proven ability to engage and foster repeat business while efficiently managing cash and card transactions and team-centered environment.
Overview
15
15
years of professional experience
Work History
Server
Olive Garden
08.2024 - Current
- Provided exceptional customer service, ensuring satisfaction and repeat business.
- Assisted in maintaining cleanliness and organization of dining area, enhancing overall guest experience.
- Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
- Trained new team members on operational procedures and customer service standards.
- Handled cash transactions correctly.
- Managed multiple tables simultaneously during peak hours, demonstrating effective time management skills.
Server
Olive Garden
03.2024 - 08.2024
- Provided exceptional customer service, ensuring satisfaction and repeat business.
- Assisted in maintaining cleanliness and organization of dining area, enhancing overall guest experience.
- Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
- Trained new team members on operational procedures and customer service standards.
- Handled cash transactions correctly.
- Managed multiple tables simultaneously during peak hours, demonstrating effective time management skills.
Server
Olive Garden
12.2022 - 03.2024
- Provided exceptional customer service, ensuring satisfaction and repeat business.
- Assisted in maintaining cleanliness and organization of dining area, enhancing overall guest experience.
- Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
- Trained new team members on operational procedures and customer service standards.
- Handled cash transactions correctly.
- Managed multiple tables simultaneously during peak hours, demonstrating effective time management skills.
Delivery Driver
Dominos Pizza Inc.
05.2018 - 11.2019
- Delivered orders efficiently, ensuring timely service and customer satisfaction.
- Navigated routes effectively, minimizing delivery times while adhering to safety protocols.
- Collaborated with team members to enhance overall service efficiency during peak hours.
CNA
Onslow Memorial Hospital
04.2017 - 04.2018
- Assisted patients with daily activities, promoting independence and comfort.
- Monitored vital signs, ensuring timely reporting of changes to nursing staff.
- Maintained accurate patient records, documenting observations and interventions.
- Supported infection control protocols, ensuring cleanliness and safety in patient areas.
- Provided compassionate emotional support, enhancing overall patient experience.
CNA
Wake Forest Baptist Health
10.2013 - 04.2017
- Assisted patients with daily activities, promoting independence and comfort.
- Monitored vital signs, ensuring timely reporting of changes to nursing staff.
- Maintained accurate patient records, documenting observations and interventions.
- Supported infection control protocols, ensuring cleanliness and safety in patient areas.
- Provided compassionate emotional support, enhancing overall patient experience.
Cashier
Chick-fil-A
10.2010 - 08.2011
- Managed inventory levels of supplies at the register, ensuring availability for seamless transaction processes.
- Processed customer transactions efficiently, ensuring accurate cash handling and adherence to company policies.
- Provided exceptional customer service, addressing inquiries and resolving issues to enhance guest satisfaction.
Education
Forsyth Technical Community College
Winston-Salem, NCHigh School Diploma -
Homeschool
Kernersville, NC05.2011
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Olive Garden
08.2024 - Current
Server
Olive Garden
03.2024 - 08.2024
Server
Olive Garden
12.2022 - 03.2024
Delivery Driver
Dominos Pizza Inc.
05.2018 - 11.2019
CNA
Onslow Memorial Hospital
04.2017 - 04.2018
CNA
Wake Forest Baptist Health
10.2013 - 04.2017
Cashier
Chick-fil-A
10.2010 - 08.2011
Forsyth Technical Community College
High School Diploma -
Homeschool
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