Tiffany Rodrigues
Cape Coral
Summary
Nationally certified pharmacy technician (CPhT) with 16 years of pharmacy experience in retail, independent, and inpatient healthcare settings. Accomplished pharmacy leader with 8 years of management experience. Proven ability to lead teams, optimize workflow, maintain financial accountability, and ensure exceptional patient care while meeting state and federal regulations.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Walmart Pharmacy
06.2010 - 07.2017
- Processed and dispensed medications accurately, adhering to pharmacy regulations and protocols.
- Assisted pharmacists in medication therapy management, ensuring patient safety and adherence to prescriptions.
- Maintained inventory levels through effective stock management and automated ordering systems.
- Trained and mentored new pharmacy technicians on operational procedures and best practices.
- Implemented workflow improvements that enhanced efficiency in prescription processing times.
- Conducted regular audits of medication storage areas to ensure compliance with safety standards.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Pharmacy Operations Manager
Caloosa Pharmacy
07.2017 - 10.2025
- Directed daily operations of an independent pharmacy while maintaining compliance with all state and federal regulations.
- Managed and supervised a team of 6 employees, including hiring, interviewing, onboarding, training, scheduling, and performance management.
- oversaw pharmacy purchasing, inventory control, and budget management to maintain operational efficiency and cost effectiveness.
- Led workflow optimization initiatives that improved productivity and customer service.
- Managed all insurance audits and documentation requests, ensuring compliance and successful audit outcomes.
- Processed prescriptions, resolved insurance issues, and supported pharmacists in delivering high quality patient care.
- Utilized PrimeRX pharmacy management software.
Registered Pharmacy Technician
Lee Health Inpatient Pharmacy
12.2025 - Current
- Support inpatient pharmacy operations within a hospital setting.
- Prepare, package, and distribute medications according to physician orders and pharmacy protocols.
- Maintain medication inventory and ensure compliance with safety and regulatory standards.
- Collaborate with pharmacists, nurses, and healthcare professionals to support quality patient care.
- Assist with medication storage, recordkeeping, and quality assurance activities.
Education
High School Diploma -
Mariner High School
Cape Cora, FL05-2008
Skills
- Pharmacy operations management
- Team leadership and staff development
- Purchasing and inventory control
- HIPAA compliance
- Medication safety
- Workflow optimization
- Insurance audits and compliance
- Regulatory compliance
Accomplishments
- Facilitated the implementation of a new drug inventory system.
- Processed and filled over 400 prescriptions per day.
- Supervised team of 6 staff members.
Certification
Pharmacy Technician Certification Board - 30346768 CPhT
Languages
English
Timeline
Registered Pharmacy Technician
Lee Health Inpatient Pharmacy
12.2025 - Current
Pharmacy Operations Manager
Caloosa Pharmacy
07.2017 - 10.2025
Certified Pharmacy Technician
Walmart Pharmacy
06.2010 - 07.2017
High School Diploma -
Mariner High School