Tiffany Rodriguez
Odenville,AL
Overview
10
10
years of professional experience
Work History
Office Manager
Champagne Family Dentistry
Reno, NV
11.2020 - 06.2022
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Effectively resolved patient concerns or complaints, maintaining excellent client relations and promoting ongoing customer loyalty.
- Boosted dental practice revenue by optimizing billing procedures and diligently following up on outstanding payments.
- Maintaining collections under 60 days or
Dental Receptionist
J. Mitch McMullen DDS
Reno, NV
08.2014 - 11.2020
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Provided excellent customer service to create positive experiences and build patient trust.
Server
Southern Kitchen
Birmingham, AL
06.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Spanish Springs High School
Sparks, NV06.2013
Skills
- Strong Work Ethic
- Exceptional customer service
- Dental Terminology
- Appointment Scheduling
- Treatment Planning
- Dental software proficiency
- Insurance Billing
- Schedule Management
Timeline
Server
Southern Kitchen
06.2023 - Current
Office Manager
Champagne Family Dentistry
11.2020 - 06.2022
Dental Receptionist
J. Mitch McMullen DDS
08.2014 - 11.2020
High School Diploma -
Spanish Springs High School