Summary
Overview
Work History
Education
Skills
Timeline
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Tiffany Roquez

E RUTHERFORD,NJ

Summary

Highly motivated and dedicated professional with a strong track record of hard work and optimism. Adept at identifying and solving complex problems with innovative solutions. Known for a positive attitude and exceptional work ethic, consistently exceeding expectations in fast-paced environments. Eager to contribute to a dynamic team and drive success with a can-do spirit and proactive approach.

Overview

3
3
years of professional experience

Work History

Sales Associate

Marshalls The TJX Companies Inc
10.2023 - Current
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Answered customer questions about sizing, accessories, and merchandise care.

Camp Counselor

East Rutherford Summer REC Program
06.2022 - 08.2023
  • Worked with children of varying ages, interests, skills, and developmental levels.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp's core values.
  • Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
  • Promoted camper growth through individualized attention, mentorship, and skill-building opportunities.
  • Responded to emergencies by following first-aid guidelines and coordinating with medical personnel for participants requiring medical attention.
  • Assisted in the successful management of daily operations such as meal planning, activity scheduling, and site maintenance.

Team Member

Dunkin' Donuts
06.2021 - 10.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Addressed and resolved customer complaints politely and professionally.
  • Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload to meet deadlines.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Education

High School Diploma -

Henry P. Becton Regional High School
East Rutherford, NJ
06.2024

Skills

  • Time Management
  • Problem-solving skills
  • Listening Skills
  • Multi-tasking strength
  • Excellent people skills
  • Goal-Oriented
  • Outgoing Personality
  • Flexible Schedule
  • Strong negotiation
  • Product Knowledge

Timeline

Sales Associate

Marshalls The TJX Companies Inc
10.2023 - Current

Camp Counselor

East Rutherford Summer REC Program
06.2022 - 08.2023

Team Member

Dunkin' Donuts
06.2021 - 10.2022

High School Diploma -

Henry P. Becton Regional High School

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Tiffany Roquez