Reliable, upbeat, and successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
23
23
years of professional experience
Work History
Sales Associate
Boscov's
11.2023 - Current
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Independent Cleaning Contractor
Independent Cleaning Contractor
01.2018 - Current
Delivered outstanding service to customers to maintain and extend relationships for future business opportunities
Negotiated fees and contracts to reach mutually beneficial agreements with clients
Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels
Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols
Removed trash, debris and other waste materials from premises
Used time management and efficient cleaning methods to meet deadlines
Ordered and stocked cleaning supplies based on current workload and upcoming jobs
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets
Vacuuming, mopping and dusting both residential and commercial properties
Medical Receptionist
Oak Tree pediatric
11.2014 - 06.2016
Adhered to strict HIPAA guidelines to protect patient privacy
Checked patient insurance, demographic, and health history to keep information current
Helped patients complete necessary medical forms and documentation
Coordinated patient scheduling, check-in, check-out and payments for billing
Waitress
Angelo's Pizza
06.2013 - 09.2014
Bussed and reset tables to keep dining room and work areas clean
Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience
Cultivated warm relationships with regular customers
Served food and beverages promptly with focused attention to customer needs
Resolved customer complaints promptly and professionally to maintain positive reputation
Worked with POS system to place orders, manage bills, and handle complimentary items
Waitress
Gary's Restaurant
01.2005 - 01.2006
Cultivated warm relationships with regular customers
Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere
Leveraged knowledge of table clearing techniques such as napkin folding and refilling condiments to reset table during and after dining service
Served food and beverages promptly with focused attention to customer needs
Maintained clean and organized dining areas to uphold restaurant hygiene standards
Worked with POS system to place orders, manage bills, and handle complimentary items
Set positive tone for entire dining experience as first point of contact for incoming guests
Used slow periods to restock supplies, ice, trays, and delivery bags
Cashier/Bakery Associate
Shoprite of somers point
01.2002 - 01.2005
Maintained safe food handling standards at all times
Operated cash register, quickly and accurately handled cash and card transactions and packaged orders neatly and correctly
Maintained retail counter, restocked items and kept establishment tidy by sweeping, taking out trash and observing and adhering to company sanitation and food safety standards
Offered every customer exceptional service and learned regular customers' preferences
Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes
Operated commercial mixers, ovens and bread slicers
Changed register tapes, replaced employee supplies and washed windows and display cases
Discussed cake design options, available flavors and specific event needs
Lifted cases and pushed or pulled heavy tray carts when restocking and preparing inventory
Education
High School Diploma - General Studies
Mainland Reg High School
Linwood, NJ
06.2004
Skills
Time Management
Problem-solving skills
Exceptional customer service
Cleaning techniques
Friendly and Helpful
Honest and Dependable
Attention to Detail
Creative Thinking
Personal Information
Work Permit: Authorized to work in the US for any employer