Summary
Overview
Work History
Skills
Timeline
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Tiffany Secor

Mesa,Arizona

Summary

Adept at navigating complex loan processing landscapes, I significantly enhanced team productivity and customer satisfaction at Wallick and Volk, Inc. My expertise in credit evaluation and strong attention to detail led to surpassing monthly performance metrics. Skilled in Encompass and renowned for adaptability, I excel in streamlining operations and fostering team collaboration.

Overview

10
10
years of professional experience

Work History

Senior Loan Processor

Wallick and Volk, Inc
04.2015 - Current
  • Established strong relationships with lenders, title companies, and borrowers for smooth loan transactions.
  • Managed a high-volume pipeline of loans, consistently meeting deadlines and maintaining accuracy in documentation.
  • Proactively identified potential issues within applications, taking necessary steps to rectify them before submission for approval.
  • Streamlined loan processing by implementing efficient workflow systems and task prioritization.
  • Enhanced customer satisfaction with timely and accurate loan processing, maintaining clear communication throughout the process.
  • Assisted in training junior loan processors, resulting in increased productivity across the team.
  • Developed a comprehensive understanding of various lender guidelines which helped expedite loan approvals.
  • Provided quick turnaround times to maintain fast-past schedule.
  • Coordinated seamlessly with sales teams to ensure proper alignment of expectations and timelines between clients and internal departments.
  • Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
  • Prepared documents for underwriting by verifying client income, credit reports, and other information.
  • Consistently met or exceeded monthly performance metrics, contributing to overall team success in achieving departmental goals.
  • Assisted loan officers with origination and closing processes to fastrack procedures and promote teamwork.
  • Stayed up to date on loan regulation changes, processing loan applications in compliance with current laws.

Skills

  • Credit evaluation abilities
  • Loan Processing Proficiency
  • Processing procedures
  • Documentation Review Competence
  • Strong attention to detail
  • Effective Time Management
  • Team Collaboration Strengths
  • Adaptability to Change
  • Software application proficiency
  • Proficient in Encompass

Timeline

Senior Loan Processor

Wallick and Volk, Inc
04.2015 - Current
Tiffany Secor