Tiffany Sheppard
Albany,GA
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
14
14
years of professional experience
Work History
Manager
Walmart
Albany
04.2021 - Current
- Opening/Closing the store, Cash Deposits, Hiring and training new associates, Merchandising new products, Administrative work, Delegating tasks and setting goals, Delivering great customer service, Executing Sales
Manager
Krystal
Albany
01.2015 - 04.2021
- Opening/Closing store, Cash Deposits, Hiring and training new associates, Delivering fresh quality food, Delivering great customer service, Delegating tasks
Customer Service Representative
Teleperformance
Albany
02.2013 - 01.2015
- Taking numerous phone calls, Processing payments and claims, Troubleshooting, Suggestive selling new products, Delivering great customer service
Manager
McDonald's
Albany
11.2009 - 10.2012
- Opening/Closing store, Cash Deposits, Hiring and training new associates, Delivering fresh quality food, Delivering great customer service, Delegating tasks
Education
Some College (No Degree) - Business Management
Bellevue University
Bellevue, NESkills
- Merchandising
- Payroll
- Retail Management
- Cash Handling
- Microsoft Word
- Team management
- Food safety
- Hospitality
- Leadership
- Sales
- Employee evaluation
- Microsoft Office
- Customer service
- Communication skills
- Organizational skills
Timeline
Manager
Walmart
04.2021 - Current
Manager
Krystal
01.2015 - 04.2021
Customer Service Representative
Teleperformance
02.2013 - 01.2015
Manager
McDonald's
11.2009 - 10.2012
Some College (No Degree) - Business Management
Bellevue University