Tiffany Simon
Brookhaven,PA
Summary
Motivated leader offering over 10 years of expertise in benefits administration, recruitment, sales, human resources, leadership development, and building strong trusting relationships with staff and management. Proven track record of developing targeted business operations plans, implementing improvements and overseeing up to 150 employees at once.
Overview
11
11
years of professional experience
Work History
Manager
Apple
10.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
General Manager
Gap Inc, Old Navy
01.2022 - 10.2023
- Cultivated positive rapport with over 90 associates and 8 leadership team members.
- Identified and developed top talent within management structure to promote performance-oriented culture.
- Managed full-cycle human resource operational activities to maximize HR employee performance.
- Initiated employee evaluation process and recommended policy changes to help staff progress toward desired readiness goals.
- Held exit interviews and documented information discussed with employees.
Relationship Manager
ATD-AMERICAN COMPANY
01.2020 - 01.2022
- Consult with newly generated and existing customers to evaluate needs, build perception of value and develop personalized quotes for product and service costs.
- Provide exemplary level of service to hundreds of customers to extend relationships for future business opportunities.
General Manager
ULTA BEAUTY
06.2016 - 01.2020
- Interviewed candidates and executed onboarding, orientation and benefits processes.
- Boosted team morale and overall sales volume by creating employee incentive sales contests.
- Established clear performance goals and metrics for revenue, P&L, customer service and customer retention.
- Held exit interviews and documented information discussed with employees.
Senior Business & Operations Manager
Gap Inc, Old Navy
09.2013 - 06.2016
- Oversaw financial management, budget management, accounting and payroll activities.
- Managed shrink processes and inventory levels for corrective action planning to save costs.
- Managed and controlled office supply inventory to secure timely ordering.
- Implemented practical file system with smooth data gathering and presentation criteria and trained staff on use.
Education
Bachelor of Business Administration - Human Resource & Business Management
TEMPLE UNIVERSITY
Skills
- Staffing and recruiting
- Personnel information systems
- Collaboration
- Performance improvements
- Sales team development
- Goal attainment
- Troubleshooting and problem solving
- Revenue Forecasting
- Business Analysis and Reporting
Timeline
Manager
Apple
10.2023 - Current
General Manager
Gap Inc, Old Navy
01.2022 - 10.2023
Relationship Manager
ATD-AMERICAN COMPANY
01.2020 - 01.2022
General Manager
ULTA BEAUTY
06.2016 - 01.2020
Senior Business & Operations Manager
Gap Inc, Old Navy
09.2013 - 06.2016
Bachelor of Business Administration - Human Resource & Business Management
TEMPLE UNIVERSITY
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