Tiffany Smith
Charlotte,NC
Summary
Certified Medical Assistant with strong focus on patient care and clinical support. Skilled in administering medications, recording vital signs, and managing patient records. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes.
Overview
8
8
years of professional experience
Work History
Certified Medical Assistant
Midlantic Urology
West Chester, PA
10.2024 - 03.2026
- Assisted physicians and nurses in patient examinations, procedures, and treatments
- Prepared examination rooms by ensuring cleanliness and stocking necessary supplies
- Took vital signs such as blood pressure, temperature, pulse rate, and respiratory rate accurately
- Ultrasound of Kidney and Bladder
- Perform catheter/Supra pubic tube changing, also performed Void Trials.
- Assist Dr with outpatient surgeries (vasectomy. Cystoscopy, cystoscope with Stent)
- Administered medications under the direction of healthcare professionals
- Performed basic laboratory tests including collecting specimens and conducting routine tests
- Managed patient medical records by accurately documenting information in electronic health record systems
- Provided exceptional customer service to patients by addressing inquiries and concerns promptly and professionally
- Assisted with minor surgical procedures by preparing sterile equipment and assisting during the procedure itself
- Maintained inventory of medical supplies and equipment to ensure availability when needed
- Maintained a clean and organized work area to ensure safety and efficiency in daily operations.
- Performed PTNS procedures. (Percutaneous Tibial Nerve Stimulation).
Certified Medical Assistant
Christiana Care Health System
05.2023 - 09.2024
- Assisted physicians and nurses in patient examinations, procedures, and treatments
- Took vital signs such as blood pressure, temperature, pulse rate, and respiratory rate accurately
- Prepared examination rooms by ensuring cleanliness and stocking necessary supplies
- Performed basic laboratory tests including collecting specimens and conducting routine tests
- Managed patient medical records by accurately documenting information in electronic health record systems
- Scheduled appointments for patients, coordinating with other departments as needed
- Provided exceptional customer service to patients by addressing inquiries and concerns promptly and professionally
- Educated patients on medication instructions, post-treatment care, and preventive measures
- Maintained inventory of medical supplies and equipment to ensure availability when needed
- Coordinated referrals to specialists or other healthcare providers based on physician recommendations
- Supported front desk operations by greeting patients, checking them in/out, and managing phone calls efficiently
- Ensured compliance with HIPAA regulations regarding patient privacy and confidentiality at all times
- Participated in staff meetings to discuss updates on policies, procedures, or changes in healthcare regulations
- Contributed to a positive work environment through effective communication with colleagues
- Assisted with administrative tasks such as filing documents or processing paperwork
- Closely monitored inventory levels of vaccines or medications requiring special storage conditions
- Provided support during medical procedures by preparing equipment, sterilizing instruments, or assisting with wound care
- Demonstrated empathy and professionalism when dealing with patients from diverse backgrounds or those experiencing distressing situations
- Maintained up-to-date knowledge of medical terminology, procedures, medications, and healthcare regulations
- Demonstrated proficiency in performing electrocardiograms (EKGs) accurately and efficiently
Certified Medical Assistant
Addison Group- Christiana Care- Urgent Care- Go Health
Chicago, IL
12.2022 - 02.2023
- Proper intake of patients including medical history, vital signs and identification of chief complaint. Accompany provider in the room during patient exams.
- Preparing patients and materials needed for all procedures. Assist in medical procedures including but not limited to administering local anesthetic Removing sutures from past surgery or biopsy sites, applying patches for allergy testing.
- Ensure patient charts and medical records are completely up to date in accordance with regulatory and compliance policies.
- Sending medication to appropriate pharmacy prescribed by provider.
- Thoroughly sanitizing rooms after each patient visit.
- Cleaning and restocking the rooms.
- Administered vaccines and perform office procedures EKG, Spirometry test, Mono Test etc.
- Administrative duties which include, but are not limited to faxing, scanning, emailing, and completion of patient forms.
Traveling Medical Records Clerk
Loyal Source Government Services, LLC
Paco, TX
05.2022 - 08.2022
- Preparing UC charts for departure. Uploading and Scanning documents into their files. Updating UC charts with vaccine information.
Traveling Certified Medical Assistant
Loyal Source Government Services, LLC
Tomah, WI
08.2021 - 02.2022
- Working with the refugee population. Administer immunization IM shots to adults & children. Performing daily Covid testing.
- Collecting Vital Signs and roaming patients for Doctor's. Collecting blood & urine samples from patients in the laboratory. Entering patients’ medical records in the EHR.
- Inputting patients visits, and medications in Excel spreadsheet. Going to Pharmacy putting up patients’ medication and explaining to them how to take medication.
- Maintaining a clean friendly environment through the clinic. Calling dispatch to transport patients from the clinic to their barracks.
- Having a passion to understand and take care of other’s needs.
Medical Assistant
Cerner
Malvern, PA
01.2020 - 04.2021
- Collect vital signs, and performing EKGs, EEG and spirometry test on patients.
- Administer immunization shots to adults & children ages two years and older.
- Answering calls and responding to emails, faxes, and voice mails throughout the day promptly.
- Scheduling and rescheduling or canceling appointments for patients if needed.
- Maintaining medication logs, immunization & specimen-records, collect & prepare a specimen to be transported to a preferable lab site.
- Tech savvy by copying, scanning, encrypted emailed, upload documents to patient & doctors, experience in working EHR daily for patient and doctor needs.
- Ensuring medical supplies/equipment are stocked and restocked for the use by doctors on their patients.
- Collecting blood & urine samples from patients and prepare them to be transported to laboratories at the end of each business day and maintaining a clean and friendly environment in the office also the examination rooms as well as in the lobby areas.
Nurse Technician
Greater Works Home Care
Wilmington, DE
05.2019 - 01.2020
- Help with patients to follow daily routine activities such as Adaptive Daily living skills.
- Oversaw food preparation per each client diet requirement.
- Drove and assist clients during medical appointments or community outings.
- Reminded and administered medications per medical treatment plans.
- Daily grooming (Am/PM Peri care).
- Cleaned, and did laundry daily for patients.
Medical Extern
Westside Family Medical Center
09.2019 - 10.2019
- Job duties were outlined that employee must interviewed patients and documented important data or input basic medical history.
- Organized files in the database and scheduled upcoming appointments.
- Update and file medical records and insurance reports and assist physicians during medical examinations.
Nurse Technician
Shorecare Of Delaware
Dover, DE
01.2018 - 05.2019
- Responsible for Am/Pm perineal care for the clients. Adhere to food preparation and follow individualized diets.
- Administering and prompting individuals to take their medications. Following all specified treatment plans.
- Assisted patient with Hoyer Lift.
- Daily household cleaning (laundry, cooking, mop, sweeping, vacuuming.
Education
High School Diploma -
Keystone Job Corps
Drums, PA10-1999
Skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Electronic health records
- Medication administration
- Clinical documentation
- Basic life support
- Verbal and written communication
- Phlebotomy techniques
- Telephone etiquette
- Injection administration
- Medical records oversight
- Customer service
- EMR / EHR
- Medical terminology knowledge
- Reliable team player
- Phlebotomy
- Electronic medical records
- Data entry
- Adaptable
- Valid [state] driver's license
- Compassionate caregiver
Timeline
Certified Medical Assistant
Midlantic Urology
10.2024 - 03.2026
Certified Medical Assistant
Christiana Care Health System
05.2023 - 09.2024
Certified Medical Assistant
Addison Group- Christiana Care- Urgent Care- Go Health
12.2022 - 02.2023
Traveling Medical Records Clerk
Loyal Source Government Services, LLC
05.2022 - 08.2022
Traveling Certified Medical Assistant
Loyal Source Government Services, LLC
08.2021 - 02.2022
Medical Assistant
Cerner
01.2020 - 04.2021
Medical Extern
Westside Family Medical Center
09.2019 - 10.2019
Nurse Technician
Greater Works Home Care
05.2019 - 01.2020
Nurse Technician
Shorecare Of Delaware
01.2018 - 05.2019
High School Diploma -
Keystone Job Corps