Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
Timeline
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Tiffany Soberalski

Winter Springs,Florida

Summary

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

1
1
Certification

Work History

Customer Service Representative

Hobby Lobby
Winter Springs, Florida
06.2023 - 11.2023
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.

Education

Bachelor of Science - Information Technology

Columbia Southern University
Orange Beach, AL
10-2024

Skills

  • Cybersecurity frameworks
  • Compliance Monitoring
  • Network Security
  • Data Security
  • Critical Thinking Skills
  • Problem-solving skills
  • Security Protocols
  • Hardware updates
  • Document Management
  • Virtualization Technologies
  • Document Review
  • Information Security

Accomplishments

  • Graduated top 10 within high school graduating class

Certification

  • Taking side classes to achieve CompTIA A+ and CompTIA Security+ certifications

Affiliations

  • Grew up as a military child around the world gaining a world of experience in different cultures and adversity.
  • Created first Art Club for high school and became president of Art Club
  • Assisted with various military organizations with volunteer work

Timeline

Customer Service Representative

Hobby Lobby
06.2023 - 11.2023

Bachelor of Science - Information Technology

Columbia Southern University
Tiffany Soberalski