Tiffany Spaulding

• Supervised operations staff and kept employees compliant with company policies and procedures.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Led hiring, onboarding and training of new hires to fulfill business requirements.

• Validate and ensure fees entered by loan personnel are accurate prior to disclosing.

• Monitor and track the pipeline of loans to ensure timeliness and accuracy of documents.

• Prepare and distribute change of circumstance disclosures.

• Research and maintain a high level of knowledge of TRID as well as product guidelines.

• Conducted portfolio reviews of home equity loans, secured and unsecured charged-off loans, short sales, refinance and deed-in-lieu promissory notes and mortgage deficiencies.

• Utilized the latest investigative technology including skip tracing, lien searches, credit reporting and collateral reviews.

• Networked with other professionals and organizations to expand contacts and opportunities.

• Provided loss mitigation solutions between financial institutions, and borrowers.

• Maintained and processed invoices, deposits, and money logs.
• Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
• Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
• Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
• Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.