Seasoned education administrator with comprehensive background in fostering academic excellence and operational efficiency within postsecondary institutions. Skilled in developing and implementing innovative educational programs, enhancing student engagement, and leading faculty professional development initiatives. Demonstrated ability to improve academic standards and campus diversity through strategic planning and policy reform. Successfully raised student retention rates and facilitated collaborative partnerships between departments to support institutional goals.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Student Enrollment Specialist
Collin County Community College
Frisco, TX
03.2013 - Current
Directed, coordinated and evaluated activities of support staff within academic institutions, departments, and alumni organizations.
Resolved inquiries from current and prospective students regarding enrollment processes and deadlines.
Participated in state and national events, developing partnerships with industry to increase university profile.
Defined and articulated learning outcomes, measurements, performance metrics and changes to improve student learning.
Conducted student orientation sessions on campus to provide an overview of the college's policies and procedures.
Assisted students in completing enrollment applications and forms accurately and timely.
Verified all transcripts received from high schools or other institutions prior to acceptance into a degree program or coursework completion certificates issued afterwards.
Advised students on course selection, progress toward graduation and career decisions.
Advised new enrollees on available resources such as tutoring services or counseling centers.
Directed activities of admissions, registration and career services departments.
Paralegal
Forman Perry
Jackson, MS
10.2003 - 11.2010
Performed administrative duties such as photocopying, scanning, and organizing legal documents.
Reduced workflow downtime by organizing and managing client billing and case management files.
Maintained contract database with relevant information for categorization and easy access.
Coordinated and managed case files, ensuring all documents were accurately filed and easily accessible.
Maintained calendars for upcoming court dates or deadlines related to cases.
Created and updated case management and client account databases.
Conducted research on relevant laws, regulations, judicial decisions, and legal articles.
Created spreadsheets to track case information and deadlines.
Maintained client files according to established protocols.
Education
Bachelor of Arts - Criminology
Texas Woman's University
Denton, TX
05-2019
Associate of Arts - Criminal Justice/ Sociology
Collin County Community College
Frisco
05-2013
Skills
Maintaining documents and records
Analytical skills
Negotiation
Active listening
Organizational skills
Analytical thinking
Interpersonal skills
Student support
Program coordination
Skill building
Strong organization
Higher education
Time management
Database management
Conflict resolution
Communication skills
Certification
Paralegal Certification
Certified Claims Adjuster
Xactimate Level 1 & 2 Certified
References
References available upon request.
Timeline
Student Enrollment Specialist
Collin County Community College
03.2013 - Current
Paralegal
Forman Perry
10.2003 - 11.2010
Bachelor of Arts - Criminology
Texas Woman's University
Associate of Arts - Criminal Justice/ Sociology
Collin County Community College
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