Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Tillman

Columbia

Summary

Dynamic Manager proficient in overseeing daily operations and enhancing customer service. Excels in staff scheduling and training, ensuring teams are well-equipped to deliver results. Focused on balancing budget control with a commitment to superior guest experiences.

Overview

28
28
years of professional experience

Work History

General Manager

Churches Chicken
02.2026 - 05.2026

Achieved sales goals by implementing targeted marketing strategies and enhancing customer engagement.

Directed daily operations to enhance efficiency and ensure smooth workflow.

Managed, trained, and directed restaurant team to foster a culture of collaboration and high performance.

Created an environment that engaged team members in their roles and encouraged growth while delivering exceptional service.

Managed staff schedules to optimize labor resources and maintain productivity.

Controlled expenses to budget by monitoring expenditures and identifying cost-saving opportunities.

Provides a superior and memorable experience for all guests.

General Manager

Popsmart Fuel
01.2022 - 01.2026

Managed daily operations of convenience store, overseeing payroll, deposits, scheduling, paperwork, vendor relations, and audits.

Delivered exceptional service to ensure customer satisfaction.

  • Oversaw daily operations to ensure efficient restaurant management.
  • Trained and mentored staff to enhance service quality.
  • Managed inventory levels to optimize supply chain efficiency.

Wire Technician

Trane Technologies
02.2025 - 06.2025

Interpret electrical schematics and wiring diagrams to ensure correct installation.

Installed flexible conduit and performed point-to-point wiring on chillers and related systems to ensure reliable operation.

Identify and resolve wiring issues promptly to minimize downtime.

Executed End of Line Testing to verify wiring system performance and compliance with specifications.

Collaborate with engineering and production teams to meet project requirements and deadlines.

Streamlined wiring processes and techniques to increase operational efficiency and reduce installation time.

Operate hand and power tools (impact tools, torque tools, drills, drivers) and equipment such as forklifts, overhead cranes, and hoists.

Communicate effectively with cross-functional departments to ensure timely part delivery.

Store Manager

Winnsboro Petroleum
Elgin
10.2015 - 01.2022

Managed daily operations of convenience store, overseeing payroll, deposits, scheduling, daily paperwork, vendor relations, and audits to ensure efficiency and compliance.

Managed daily store operations and ensured compliance with company policies.

  • Oversaw inventory management and coordinated stock replenishment processes.
  • Trained and mentored staff, improving customer service skills and fostering a supportive team environment.
  • Provided exceptional customer service, contributing to positive customer experiences and loyalty.

Cosmetologist

Brieson's Beauty & Barber
Columbia
05.2013 - 10.2015

Administered licensed cosmetic treatments to enhance clients' hair, skin, and nails.

Ensured client satisfaction with services through attentive and responsive care.

Delivered personalized customer service, enhancing client satisfaction and loyalty.

Scheduled appointments based on client preferences and availability.

Director

Apostale's Child Development
Atlanta
01.1998 - 01.2009

Supervised staff and students to enhance daily classroom operations.

Hired and trained staff to meet educational standards and improve team effectiveness.

Conducted evaluations with staff and students.

Managed and ensured compliance with state regulations for staff and students.

Education

Cosmetology

Kenneth Shuler School of Cosmetology
Columbia, SC
07-2014

Associate of Arts - Child Development

Benedict College
Columbia, SC
05-1993

High School Diploma -

Richland Northeast High School
Columbia, SC
06-1989

Skills

  • Customer Service Management
  • Understanding Customer Needs
  • Responding to Difficult Customers
  • Order and Refund Processing
  • Staff Scheduling
  • Staff Supervision
  • Employee Motivation
  • Multitasking and Prioritization
  • Efficient and Detail-Oriented
  • Computer Proficiency
  • Verbal and Written Communication
  • Money Handling

Timeline

General Manager

Churches Chicken
02.2026 - 05.2026

Wire Technician

Trane Technologies
02.2025 - 06.2025

General Manager

Popsmart Fuel
01.2022 - 01.2026

Store Manager

Winnsboro Petroleum
10.2015 - 01.2022

Cosmetologist

Brieson's Beauty & Barber
05.2013 - 10.2015

Director

Apostale's Child Development
01.1998 - 01.2009

Cosmetology

Kenneth Shuler School of Cosmetology

Associate of Arts - Child Development

Benedict College

High School Diploma -

Richland Northeast High School
Tiffany Tillman