Tiffany Torres
Victoria
Summary
Shift Manager with expertise in team management, scheduling, and operational oversight. Known for optimizing workflow and prioritizing tasks to ensure seamless operations and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Shift Manager
Ace Hardware
Victoria
02.2021 - 05.2022
- Supervised daily store operations and ensured adherence to company policies.
- Managed inventory levels and organized stockroom for efficient product access.
- Trained and mentored staff to enhance product knowledge and customer service skills.
Manager Online Grocery
Walmart
Victoria
03.2016 - 04.2020
- Managed daily operations for department, ensuring efficient workflow and customer satisfaction.
- Developed staff schedules to optimize coverage during peak hours.
- Resolved customer complaints promptly, fostering a positive shopping environment.
- Conducted regular performance reviews to assess staff productivity and development needs.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Recruited and hired qualified candidates to fill open positions.
Education
Penn Foster High School
Scranton, PASkills
Timeline
Shift Manager
Ace Hardware
02.2021 - 05.2022
Manager Online Grocery
Walmart
03.2016 - 04.2020
Penn Foster High School