Tiffany Towery
Colt,AR
Summary
Driven and efficient professional with a proven track record at City of Colt Public Works, adept in office administration and customer service. Excelled in enhancing operational efficiency and maintaining high satisfaction levels through expert time management and a positive attitude. Demonstrated ability in data entry and fostering team collaboration, contributing to streamlined processes and improved workplace dynamics.
Overview
7
7
years of professional experience
Work History
Office Assistant
City of Colt Public Works
02.2023 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Waitress
Pops Grill
02.2022 - 02.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Office Clerk
Wynne Public Schools
03.2017 - 06.2021
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
Education
Associate of Applied Science - Early Childhood Education
East Arkansas Community College
Forrest City, AR05.2021
Skills
- Customer Service
- Positive Attitude
- Time Management
- Data Entry
- Organizing and Categorizing
- Verbal Communication
- Dedicated Team Player
- Office Administration
- Prioritizing Work
Timeline
Office Assistant
City of Colt Public Works
02.2023 - Current
Waitress
Pops Grill
02.2022 - 02.2024
Office Clerk
Wynne Public Schools
03.2017 - 06.2021
Associate of Applied Science - Early Childhood Education
East Arkansas Community College
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